Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Why American Express Chargebacks are Different
  4. Chargeback Reason Codes
  5. Credit Card Authorization Hold

Friendly Fraud

  1. Indicators of Potential Credit Card Fraud
  2. 5 Important Facts About Fraud Detection
  3. Best Rules For Managing Recurring Transactions
  4. When Chargebacks Cause Inadvertent Double Refunds
  5. Banning Fraudsters and Preventing Chargebacks
  6. A Friendly Fraud Customer Dispute

Best Practices

  1. Preventing Direct Response Advertising Chargebacks
  2. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  3. Ultimate Guide: Internet Processing for Credit Card Payments
  4. Top Five Best Practices to Prevent Chargebacks
  5. The Lifecycle of a Credit Card Purchase
  6. How to Use Visa Account Updater for Chargeback Prevention

Regulations & Guidelines

  1. Are You Considered a High Risk Merchant?
  2. Square, PayPal and Chargeback Representment
  3. Chargeback Arbitration
  4. Late Presentment Chargeback
  5. Visa’s Chargeback Monitoring Program
  6. What are MCCs?

Chargeback Prevention

  1. Basic Chargeback Prevention Techniques
  2. MasterCard SecureCode for Chargeback Prevention?
  3. Delivery Confirmation and Chargebacks
  4. How Delivery Confirmation Impacts Chargeback Management
  5. 9 Reasons Why Consumers Return Merchandise
  6. Chargeback Protection

Reason Codes

  1. Chargeback Reason Code 60
  2. Visa Chargeback Reason Code 41
  3. Copy Requests and Retrieval Requests
  4. Visa Chargeback Reason Code 74
  5. Visa Chargeback Reason Code 86
  6. Visa Chargeback Reason Code 85

Chargeback Terminology

  1. What is PCI-DSS?
  2. Interchange Fee and Rates
  3. Card-Present Fraud: Code 10 Authorization Request
  4. What is Tokenization?
  5. Card-Not-Present Transactions
  6. Address Verification Service

Chargebacks 101

  1. Debit vs. Credit Card Chargeback Process
  2. Four Steps to Handling Chargebacks
  3. Chargebacks Without Notification
  4. Why Cardholders Can File Delayed Chargebacks
  5. Why American Express Chargebacks are Different
  6. Chargeback Fees