Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Credit Card Authorization Hold
  3. Cash Back on Debit Card Transactions: What You Need to Know
  4. Why American Express Chargebacks are Different
  5. “Not As Described” Chargebacks

Friendly Fraud

  1. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  2. A Friendly Fraud Customer Dispute
  3. Best Rules For Managing Recurring Transactions
  4. 5 Important Facts About Fraud Detection
  5. Banning Fraudsters and Preventing Chargebacks
  6. When Chargebacks Cause Inadvertent Double Refunds

Best Practices

  1. Best Rules For Managing Recurring Transactions
  2. Top Five Best Practices to Prevent Chargebacks
  3. How to Use Visa Account Updater for Chargeback Prevention
  4. Ultimate Guide: Internet Processing for Credit Card Payments
  5. Do Chargeback Disputes Harm Customer Satisfaction?
  6. Cash Back on Debit Card Transactions: What You Need to Know

Regulations & Guidelines

  1. Visa’s Chargeback Monitoring Program
  2. Chargeback Arbitration
  3. What are MCCs?
  4. American Express Chargeback Programs and High Risk Merchants
  5. High Risk Merchant Accounts
  6. Are You Considered a High Risk Merchant?

Chargeback Prevention

  1. MasterCard SecureCode for Chargeback Prevention?
  2. Chargeback Protection
  3. 3D Secure
  4. Delivery Confirmation and Chargebacks
  5. Best Rules For Managing Recurring Transactions
  6. Processing Errors

Reason Codes

  1. Visa Chargeback Reason Code 30
  2. Discover Reason Codes Explained
  3. Chargeback Reason Code 60
  4. Visa Chargeback Reason Code 62
  5. Visa Chargeback Reason Code 10.1
  6. Chargeback Reason Codes

Chargeback Terminology

  1. What is Chargeback Mitigation?
  2. What Are High Risk Business and High Risk Products?
  3. Card-Not-Present Transactions
  4. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  5. What is PCI-DSS?
  6. Card-Present Fraud: Code 10 Authorization Request

Chargebacks 101

  1. Are International and Domestic Chargebacks Different?
  2. Common Reasons Cardholders File Chargebacks
  3. Chargebacks Without Notification
  4. Chargeback Fees
  5. What is Chargeback Mitigation?
  6. Credit Not Processed Chargeback