Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Why American Express Chargebacks are Different
  4. Chargeback Reason Codes
  5. Credit Card Authorization Hold

Friendly Fraud

  1. Best Rules For Managing Recurring Transactions
  2. A Friendly Fraud Customer Dispute
  3. What Are My Chances of Successfully Fighting a Chargeback?
  4. 5 Important Facts About Fraud Detection
  5. When Chargebacks Cause Inadvertent Double Refunds
  6. What is Chargeback Fraud?

Best Practices

  1. Cash Back on Debit Card Transactions: What You Need to Know
  2. Preventing Direct Response Advertising Chargebacks
  3. Do Chargeback Disputes Harm Customer Satisfaction?
  4. Creating a Chargeback Policy
  5. Ultimate Guide: Internet Processing for Credit Card Payments
  6. How to Use Visa Account Updater for Chargeback Prevention

Regulations & Guidelines

  1. Chargebacks for Credit Card Deposits
  2. High Risk Merchant Accounts
  3. Late Presentment Chargeback
  4. Are You Considered a High Risk Merchant?
  5. People Involved in the Chargeback Process
  6. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery

Chargeback Prevention

  1. 5 Important Facts About Fraud Detection
  2. 3D Secure
  3. Verified by Visa for Chargeback Prevention?
  4. How Can Processors Help Prevent Chargebacks?
  5. How Delivery Confirmation Impacts Chargeback Management
  6. 9 Reasons Why Consumers Return Merchandise

Reason Codes

  1. Visa Chargeback Reason Code 71
  2. Visa Chargeback Reason Code 74
  3. Chargeback Reason Codes
  4. Visa Chargeback Reason Code 76
  5. Copy Requests and Retrieval Requests
  6. Chargeback Reason Code 60

Chargeback Terminology

  1. What Are High Risk Business and High Risk Products?
  2. What is a Merchant Account Reserve?
  3. Card-Present Fraud: Code 10 Authorization Request
  4. What is PCI-DSS?
  5. Card-Not-Present Transactions
  6. Address Verification Service

Chargebacks 101

  1. Chargebacks Without Notification
  2. What is Chargeback Mitigation?
  3. Common Reasons Cardholders File Chargebacks
  4. Are International and Domestic Chargebacks Different?
  5. Chargeback Fees
  6. Credit Not Processed Chargeback