Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Credit Card Authorization Hold
  3. Cash Back on Debit Card Transactions: What You Need to Know
  4. Why American Express Chargebacks are Different
  5. “Not As Described” Chargebacks

Friendly Fraud

  1. 5 Important Facts About Fraud Detection
  2. Banning Fraudsters and Preventing Chargebacks
  3. What Are My Chances of Successfully Fighting a Chargeback?
  4. A Friendly Fraud Customer Dispute
  5. What is Chargeback Fraud?
  6. 4 Ways Chargeback Management Could Hurt Customer Loyalty

Best Practices

  1. Best Rules For Managing Recurring Transactions
  2. Ultimate Guide: Internet Processing for Credit Card Payments
  3. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  4. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  5. Do Chargeback Disputes Harm Customer Satisfaction?
  6. The Lifecycle of a Credit Card Purchase

Regulations & Guidelines

  1. High Risk Merchant Accounts
  2. Writing an eCommerce Return Policy
  3. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  4. What is Chargeback Representment?
  5. American Express Chargeback Programs and High Risk Merchants
  6. People Involved in the Chargeback Process

Chargeback Prevention

  1. Delivery Confirmation and Chargebacks
  2. MasterCard SecureCode for Chargeback Prevention?
  3. Verified by Visa for Chargeback Prevention?
  4. How to Use Visa Account Updater for Chargeback Prevention
  5. Credit Card Authorization Hold
  6. Do Mobile Payments Increase the Risk of Chargebacks?

Reason Codes

  1. American Express Chargeback Reason Codes
  2. Discover Reason Codes Explained
  3. Visa Chargeback Reason Code 76
  4. Chargeback Reason Code 60
  5. Visa Chargeback Reason Code 41
  6. Visa Chargeback Reason Code 53

Chargeback Terminology

  1. What is Tokenization?
  2. Card-Present Fraud: Code 10 Authorization Request
  3. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  4. Interchange Fee and Rates
  5. Address Verification Service
  6. What is PCI-DSS?

Chargebacks 101

  1. Chargeback Fees
  2. Why Cardholders Can File Delayed Chargebacks
  3. Are International and Domestic Chargebacks Different?
  4. Services Not Provided Chargeback
  5. Debit vs. Credit Card Chargeback Process
  6. Disputing Chargebacks: All Your Questions Answered!