Knowledge

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  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Why American Express Chargebacks are Different
  4. Chargeback Reason Codes
  5. Credit Card Authorization Hold

Friendly Fraud

  1. Reduce Friendly Fraud
  2. 5 Important Facts About Fraud Detection
  3. Banning Fraudsters and Preventing Chargebacks
  4. What Are My Chances of Successfully Fighting a Chargeback?
  5. Best Rules For Managing Recurring Transactions
  6. 4 Ways Chargeback Management Could Hurt Customer Loyalty

Best Practices

  1. The Lifecycle of a Credit Card Purchase
  2. Preventing Direct Response Advertising Chargebacks
  3. Do Chargeback Disputes Harm Customer Satisfaction?
  4. Best Rules For Managing Recurring Transactions
  5. Ultimate Guide: Internet Processing for Credit Card Payments
  6. Top Five Best Practices to Prevent Chargebacks

Regulations & Guidelines

  1. High Risk Merchant Accounts
  2. Are You Considered a High Risk Merchant?
  3. Late Presentment Chargeback
  4. What are MCCs?
  5. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  6. What is Chargeback Representment?

Chargeback Prevention

  1. Basic Chargeback Prevention Techniques
  2. MasterCard SecureCode for Chargeback Prevention?
  3. How Delivery Confirmation Impacts Chargeback Management
  4. How to Use Visa Account Updater for Chargeback Prevention
  5. Best Rules For Managing Recurring Transactions
  6. 9 Reasons Why Consumers Return Merchandise

Reason Codes

  1. Copy Requests and Retrieval Requests
  2. Visa Chargeback Reason Code 86
  3. Visa Chargeback Reason Code 57
  4. Visa Chargeback Reason Code 75
  5. Visa Chargeback Reason Code 30
  6. Visa Chargeback Reason Code 10.1

Chargeback Terminology

  1. Interchange Fee and Rates
  2. What is Chargeback Mitigation?
  3. Card-Present Fraud: Code 10 Authorization Request
  4. Card-Not-Present Transactions
  5. What is PCI-DSS?
  6. What is a Merchant Account Reserve?

Chargebacks 101

  1. Are International and Domestic Chargebacks Different?
  2. Four Steps to Handling Chargebacks
  3. What are Authorization Codes?
  4. “Not As Described” Chargebacks
  5. Services Not Provided Chargeback
  6. Chargeback Fees