Knowledge

RESOURCES
ArticlesPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Chargeback Reason Codes
  3. Why American Express Chargebacks are Different
  4. Cash Back on Debit Card Transactions: What You Need to Know
  5. What is Chargeback Representment?

Friendly Fraud

  1. Banning Fraudsters and Preventing Chargebacks
  2. A Friendly Fraud Customer Dispute
  3. 5 Important Facts About Fraud Detection
  4. What is Chargeback Fraud?
  5. When Chargebacks Cause Inadvertent Double Refunds
  6. What Are My Chances of Successfully Fighting a Chargeback?

Best Practices

  1. Creating a Chargeback Policy
  2. The Lifecycle of a Credit Card Purchase
  3. Do Chargeback Disputes Harm Customer Satisfaction?
  4. Ultimate Guide: Internet Processing for Credit Card Payments
  5. Cash Back on Debit Card Transactions: What You Need to Know
  6. Top Five Best Practices to Prevent Chargebacks

Regulations & Guidelines

  1. High Risk Merchant Accounts
  2. Late Presentment Chargeback
  3. What is Chargeback Representment?
  4. Are You Considered a High Risk Merchant?
  5. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  6. Square, PayPal and Chargeback Representment

Chargeback Prevention

  1. 26 Easy Ways to Improve Customer Service
  2. How Can Processors Help Prevent Chargebacks?
  3. MasterCard SecureCode for Chargeback Prevention?
  4. 5 Important Facts About Fraud Detection
  5. Basic Chargeback Prevention Techniques
  6. Chargeback Protection

Reason Codes

  1. Chargeback Reason Code 60
  2. Visa Chargeback Reason Code 57
  3. Visa Chargeback Reason Codes Explained
  4. Visa Chargeback Reason Code 71
  5. Chargeback Reason Codes
  6. Visa Chargeback Reason Code 76

Chargeback Terminology

  1. What is Chargeback Mitigation?
  2. What is a Merchant Account Reserve?
  3. What is PCI-DSS?
  4. Card-Present Fraud: Code 10 Authorization Request
  5. Card-Not-Present Transactions
  6. Address Verification Service

Chargebacks 101

  1. Creating a Chargeback Policy
  2. Debit vs. Credit Card Chargeback Process
  3. What are Authorization Codes?
  4. Credit Not Processed Chargeback
  5. The Risk of Fraud After a Data Breach
  6. Disputing Chargebacks: All Your Questions Answered!