Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Credit Card Authorization Hold
  4. Why American Express Chargebacks are Different
  5. Chargeback Reason Codes

Friendly Fraud

  1. What Are My Chances of Successfully Fighting a Chargeback?
  2. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  3. When Chargebacks Cause Inadvertent Double Refunds
  4. Reduce Friendly Fraud
  5. Best Rules For Managing Recurring Transactions
  6. What is Chargeback Fraud?

Best Practices

  1. How to Use Visa Account Updater for Chargeback Prevention
  2. Preventing Direct Response Advertising Chargebacks
  3. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  4. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  5. Cash Back on Debit Card Transactions: What You Need to Know
  6. The Lifecycle of a Credit Card Purchase

Regulations & Guidelines

  1. Late Presentment Chargeback
  2. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  3. Chargeback Arbitration
  4. Are You Considered a High Risk Merchant?
  5. Chargeback Amount & Representment Amount
  6. Chargebacks for Credit Card Deposits

Chargeback Prevention

  1. Credit Card Authorization Hold
  2. 3D Secure
  3. Delivery Confirmation and Chargebacks
  4. Chargeback Protection
  5. Basic Chargeback Prevention Techniques
  6. Methods for Avoiding Chargebacks

Reason Codes

  1. Copy Requests and Retrieval Requests
  2. Discover Reason Codes Explained
  3. American Express Chargeback Reason Codes
  4. Visa Chargeback Reason Code 53
  5. Visa Chargeback Reason Code 62
  6. Visa Chargeback Reason Code 10.1

Chargeback Terminology

  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Interchange Fee and Rates
  3. Address Verification Service
  4. Card-Not-Present Transactions
  5. What is PCI-DSS?
  6. Card-Present Fraud: Code 10 Authorization Request

Chargebacks 101

  1. American Express Chargeback Time Limits
  2. Creating a Chargeback Policy
  3. The Risk of Fraud After a Data Breach
  4. Can Banks Implement a Revenue Hold?
  5. Four Steps to Handling Chargebacks
  6. Credit Not Processed Chargeback