Knowledge

RESOURCES
ArticlesNewsPressEventsKnowledge BaseGuidesFAQ
  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Credit Card Authorization Hold
  4. Why American Express Chargebacks are Different
  5. “Not As Described” Chargebacks

Friendly Fraud

  1. What is Chargeback Fraud?
  2. What Are My Chances of Successfully Fighting a Chargeback?
  3. A Friendly Fraud Customer Dispute
  4. Banning Fraudsters and Preventing Chargebacks
  5. Indicators of Potential Credit Card Fraud
  6. Best Rules For Managing Recurring Transactions

Best Practices

  1. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  2. The Lifecycle of a Credit Card Purchase
  3. Top Five Best Practices to Prevent Chargebacks
  4. Creating a Chargeback Policy
  5. Do Chargeback Disputes Harm Customer Satisfaction?
  6. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery

Regulations & Guidelines

  1. High Risk Merchant Accounts
  2. Chargebacks for Credit Card Deposits
  3. MasterCard’s Excessive Chargeback Program
  4. Are You Considered a High Risk Merchant?
  5. What is Chargeback Representment?
  6. Visa’s Chargeback Monitoring Program

Chargeback Prevention

  1. 9 Reasons Why Consumers Return Merchandise
  2. 5 Important Facts About Fraud Detection
  3. Basic Chargeback Prevention Techniques
  4. MasterCard SecureCode for Chargeback Prevention?
  5. Credit Card Authorization Hold
  6. How to Use Visa Account Updater for Chargeback Prevention

Reason Codes

  1. Visa Chargeback Reason Code 30
  2. Visa Chargeback Reason Code 10.1
  3. Visa Chargeback Reason Code 76
  4. Visa Chargeback Reason Codes Explained
  5. Visa Chargeback Reason Code 85
  6. Visa Chargeback Reason Code 86

Chargeback Terminology

  1. What is Tokenization?
  2. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  3. What is Chargeback Mitigation?
  4. Address Verification Service
  5. Interchange Fee and Rates
  6. Card-Not-Present Transactions

Chargebacks 101

  1. Why American Express Chargebacks are Different
  2. Common Reasons Cardholders File Chargebacks
  3. American Express Chargeback Time Limits
  4. The Risk of Fraud After a Data Breach
  5. Creating a Chargeback Policy
  6. Are International and Domestic Chargebacks Different?