Knowledge

RESOURCES
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  1. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’
  2. Cash Back on Debit Card Transactions: What You Need to Know
  3. Why American Express Chargebacks are Different
  4. Credit Card Authorization Hold
  5. Chargeback Reason Codes

Friendly Fraud

  1. When Chargebacks Cause Inadvertent Double Refunds
  2. A Friendly Fraud Customer Dispute
  3. 5 Important Facts About Fraud Detection
  4. Best Rules For Managing Recurring Transactions
  5. What Are My Chances of Successfully Fighting a Chargeback?
  6. What is Chargeback Fraud?

Best Practices

  1. Preventing Direct Response Advertising Chargebacks
  2. How to Use Visa Account Updater for Chargeback Prevention
  3. 4 Ways Chargeback Management Could Hurt Customer Loyalty
  4. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  5. Cash Back on Debit Card Transactions: What You Need to Know
  6. Do Chargeback Disputes Harm Customer Satisfaction?

Regulations & Guidelines

  1. Square, PayPal and Chargeback Representment
  2. Chargebacks for Credit Card Deposits
  3. Are You Considered a High Risk Merchant?
  4. Debt Collection & Chargeback Disputes: Rights for Revenue Recovery
  5. Chargeback Amount & Representment Amount
  6. American Express Chargeback Programs and High Risk Merchants

Chargeback Prevention

  1. MasterCard SecureCode for Chargeback Prevention?
  2. Basic Chargeback Prevention Techniques
  3. How to Use Visa Account Updater for Chargeback Prevention
  4. 9 Reasons Why Consumers Return Merchandise
  5. Best Rules For Managing Recurring Transactions
  6. Credit Card Authorization Hold

Reason Codes

  1. Visa Chargeback Reason Code 53
  2. Visa Chargeback Reason Code 76
  3. Visa Chargeback Reason Codes Explained
  4. Visa Chargeback Reason Code 74
  5. Chargeback Reason Code 60
  6. Discover Reason Codes Explained

Chargeback Terminology

  1. Interchange Fee and Rates
  2. What is Tokenization?
  3. Card-Not-Present Transactions
  4. What is Chargeback Mitigation?
  5. What Are High Risk Business and High Risk Products?
  6. Difference Between ‘Acquiring Bank’ and ‘Issuing Bank’

Chargebacks 101

  1. “Not As Described” Chargebacks
  2. Chargeback Fees
  3. What are Authorization Codes?
  4. Can Banks Implement a Revenue Hold?
  5. Are International and Domestic Chargebacks Different?
  6. Chargebacks Without Notification