How A Stronger Chargeback Policy Can Help Eliminate Disputes
You know that chargebacks are both a threat and a huge hassle, but you might be surprised to learn how many customer disputes could actually start with you.
Articles
Discover Card Chargebacks
What Makes Discover Card Chargebacks Different From Other Disputes?
Transactions using a Discover credit card are the same as a Visa or Mastercard transaction in many ways. However, there is a key difference between these card networks: unlike Visa and Mastercard,
LexisNexis ‘True Cost of Fraud’ Study
Top 10 Fraud Prevention Takeaways from the 2021 LexisNexis® True Cost of Fraud Study
It’s here: risk assessment firm LexisNexis® Risk Solutions released their highly-anticipated 2021 True Cost of Fraud℠ Study back in August.
Processing Error Chargebacks
How to Avoid Processing Error Chargebacks
Processing errors—those seemingly minor merchant missteps that can trigger disputes—often go unrecognized as a cause of chargebacks. They’re hard to pinpoint because most singular errors don’t seem to have a measurable effect.
Partial Chargebacks
Are Partial Chargebacks Different From Other Disputes?
A partial chargeback (or chargeback partial refund) refers to a chargeback that returns less than the full amount of a disputed transaction. For example, let’s say a cardholder is unhappy with one piece of a larger purchase.
Chargeback Debt Collection
Representment or Debt Collection: Which is the Best Path to Revenue Recovery?
Is debt collection the same thing as chargeback representment? While both methods focus on recovering revenue, there are considerable differences between the two.
How to Handle Chargebacks
Learn How to Handle Chargebacks in 4 Easy Steps
Handling chargebacks on your own can seem overwhelming. This growing threat can be one of the biggest challenges you face as a card-not-present merchant. Regardless whether they’re legitimate or fraudulent,
Code 10 Authorization
How & When to Make a Code 10 Authorization Request
Calling for a “Code 10 authorization” sounds somewhat dramatic. In reality, it’s a subtle, yet powerful tool to help protect you from credit card fraud.
Address Verification Service
How Does Using Address Verification Service Help Prevent Fraud?
Address Verification Service, or AVS, is one of the most widely used payment card fraud prevention tools in the US. There’s a good reason this;
Late Presentment
Why Did I Get a Late Presentment Chargeback?
A late presentment chargeback can throw you for a loop. For one thing, it doesn’t start with a customer dispute. Rather, this type of chargeback comes directly from the issuer,