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End-to-End Chargeback Management

Transparent Accountability.
User-friendly Solutions.

Stop Losing Revenue to Invalid Chargebacks

For game-changing chargeback management and risk mitigation, a "one size fits all" approach won’t cut it. You need a tailored solution that addresses every stage of the process, from customer service before the sale ... all the way through revenue recovery.

Chargebacks911® challenges the status quo by making merchant chargeback management faster, easier, and more effective.

Customized Solutions

Chargebacks911’s dual-layer management approach addresses both sides of the chargeback issue: prevention and representment. Merchants see more revenue recovery and retention while proactively reducing overall chargeback volume.

Response and Representment

Response and Representment

Recover revenue lost to invalid chargebacks to drive long-term growth

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Intelligent Source Detection

Intelligent Source Detection

Strategically identify & address chargebacks based on their true source

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Merchant Onboarding Audits

Merchant Onboarding Audits

Identify and eliminate merchant missteps that could be triggering chargebacks

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Refund-based Prevention (Alerts)

Refund-based Prevention (Alerts)

Stop disputes before they become chargebacks

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Data-based Prevention (Inquiries)

Data-based Prevention (Inquiries)

Get real-time data to prevent first-party misuse

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Customized Solutions

Chargebacks911’s dual-layer management approach addresses both sides of the chargeback issue: prevention and representment. Merchants see more revenue recovery and retention while proactively reducing overall chargeback volume.

Response and Representment

Recover revenue lost to invalid chargebacks to drive long-term growth

Learn More

Intelligent Source Detection

Strategically identify & address chargebacks based on their true source

Learn More

Merchant Onboarding Audits

Identify and eliminate merchant missteps that could be triggering chargebacks

Learn More

Refund-based Prevention (Alerts)

Stop disputes before they become chargebacks

Learn More

Data-based Prevention (Inquiries)

Get real-time data to prevent first-party misuse

Learn More

Customized Solutions Based on YOUR Needs

The most comprehensive tools available, regardless of business size or industry.

  • 100% agnostic - compatible with existing systems
  • Highly flexible to fit your business
  • Easily adaptable for fast-track integrations
  • Data-secure - PCI 1- and SOC 2-level compliance

Bigger Data for Better Decisions

We've tracked trends in this sector longer than anyone and optimize that knowledge with real-time feedback.

  • Customizable reporting, including month-to-date stats
  • Error/Risk/Threat (ERT) notifications identify liabilities
  • Intelligent Source Detection™ enables merchants to fight the true sources of chargebacks
  • Feeds captured data back into the system for advanced machine learning

A Global Solution: We Work Wherever You Are

With locations throughout North America, Europe, and Asia, Chargebacks911 provides region-specific expertise to our global client base. Compatible with DCC and any currency, we're currently powering 944 industry integrations, offering compliant services to leading brands around the world.

Prevention + Recovery =
Maximum Results

"Within days of integrating their proprietary solution, the Chargebacks911 team began resolving internal missteps we were making and identifying external fraud that was cutting into our revenue. Chargebacks911 is more than a resource – they're a partner in our success. They continue to deliver massive additions to our bottom-line”

A.P., DIRECTOR OF MARKETING, U.S. DIGITAL MARKETING FIRM

Download the Case Study

It's Easy to See if Your Business Qualifies

Chargebacks911 has what you need, when you need it. We offer highly scalable solutions that are customized for any business, of any size, in any industry. To see if we're a good fit for your business, fill out the simple form at right.

What are your Chargeback Risk Factors?