About Us

The model for handling chargebacks is broken. Chargebacks911® is fixing it.

Chargebacks911
Chargebacks911

The Chargebacks911 Story

Chargebacks911

The beginnings of Chargebacks911 were not in rooted in banking or payments. In fact, we weren’t in the financial sector at all. We were merchants who had poured years into building up an online business … only to see our success (and our revenue) being eaten away by customer disputes.

We needed a fast and reliable solution, one that prevented chargebacks, recovered lost revenue, and equipped us for sustainable growth. After trying just about every available provider, we reached a frustrating conclusion: there simply wasn't an effective, merchant-centric solution available. So we created one.

Over a decade later, our exclusive data-driven platform provides true end-to-end chargeback prevention and remediation technology. The first global company fully dedicated to helping merchants combat post-transactional fraud, Cb911 safeguards over 2.4 billion online transactions every year, representing clients in 87 different countries.

As proud as we are of our innovation and client dedication, however, we’re even more proud of the cooperative culture our team shares, and our ongoing efforts to give back to the people in our community.

Always at your service

We have the only truly end-to-end technology platform specifically designed to counter post-transactional fraud. If you need proven solutions and award-winning expertise, we’ve got you covered.

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We believe in our people

Brilliant people. Brilliant products. If both of those things sound appealing, this may be just the opportunity you’re looking for. Come join the fun.

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We Take the Guesswork Out of Chargeback Management