Transaction Laundering May Cause Hundreds of Billions of Dollars in eCommerce Losses This Year Transaction laundering is a massive problem for anyone operating in the payments space. While it primarily impacts financial institutions, there are consequences for merchants and other players as well. What is transaction laundering, though? Who ultimately pays the price for this brand of criminal activity? In
Got an Amazon Chargeback Email? Here’s How You Can Recover Your Money. Working through an online marketplace like Amazon offers some great benefits to you as a merchant. You can manage inventory, invoice customers, and market products—all without the need to build out your own eCommerce platform. You also have the benefit of visibility, considering Amazon is one of the
Chargeback Management Companies: What You Need to Know A chargeback management company isn’t something most merchants think about…until they need one, that is. When chargeback rates start surging and keeping them in check starts requiring too much time and manpower, you might start to wonder if some chargeback companies offer a better answer. Chargeback companies offer various levels of management.
We’re Finalists for the 2021 North America Inspiring Workplaces Awards We’re pleased to announce that we’ve been selected as finalists in the Inspiring Use of Technology category for the 2021 North America Inspiring Workplaces Awards! The Inspiring Workplace Awards (formerly Employee Engagement Awards) provides a platform to recognize great workplaces and the roles within them. The awards also shine a spotlight on
Fascinating Panel Discussion with Chargebacks911® COO Monica Eaton Cardone Covid-19 has transformed fraud prevention as we know it. In response, Chargebacks911 COO Monica Eaton-Cardone and a host of other industry experts were invited to sit in on an in-depth discussion titled Where are We & What’s Next? Moderator Marco Conte (Payments and Risk Consultant & Co-Founder, Payment Universe) as part
Executive Interview with Chargebacks911® COO Monica Eaton Cardone Monica Eaton-Cardone of Chargebacks911 is perhaps the world’s leading expert on chargebacks in the travel industry. As part of ATPS Fraud 2021, Monica was able to sit down with Sandra Feinberg (Global Workload Lead – Fraud, Microsoft) and Christopher Staab (Managing Partner, Airline Information) for a fascinating executive interview. ATPS Fraud 2021
Chargebacks911® COO Monica Eaton-Cardone’s New Feature for Multichannel Merchant Although the holidays are still months away, wise merchants are taking the time now to plan for what will be an unpredictable shopping season, as Monica Eaton-Cardone explains in a new guest Feature for Multichannel Merchant. Multichannel Merchant delivers original research and in-depth analysis of trends and best practices, news, executive
New Guest Feature for The Paypers From Craig McClure of Chargebacks911® Craig McClure, Director of Relationship Management at Chargebacks911, explored what financial institutions can do to connect with merchants in a new feature for The Paypers. Specifically, how FIs can help them fight back against fraudulent chargebacks. The Paypers is the Netherlands-based leading independent source of news and intelligence for
Monica Eaton-Cardone’s New Guest Feature for The Versapay Blog Chargebacks91® COO Monica Eaton-Cardone was recently asked to share her insights on current chargeback challenges facing the market with a new guest feature for the Versapay blog. Since 2006, Versapay’s mission has been to create a network that connects millions of companies and makes billing and payment easy for buyers and
Events We're Attending
Women in IT Summit & Awards
Fintech South 2021
WITI 27th Annual Virtual Summit
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.