What Is Clean Fraud, and Why Is It So Difficult to Detect and Prevent? “Clean fraud” is one of the most insidious challenges facing eCommerce merchants today. This fast-growing threat is typically the work of hardcore, professional fraudsters who know ways to circumvent the fraud-prevention tactics you put in place. Because this criminal activity is difficult to detect and prevent—even
How Device Fingerprinting Can Help You Stop Fraud & Protect Your Revenue Device fingerprinting is an increasingly common tool in the eCommerce space. Proponents see it as an asset for conducting market research and tracking customer preferences. But, did you know that it can also be a powerful fraud prevention tool? Device fingerprinting gives you the ability to block devices
Triangulation Fraud: A Fast-Growing New Fraud Scheme As we’ve discussed on the blog before, fraudsters are a creative bunch. They’re always looking for new ways to steal and take advantage of merchants. So-called “triangulation fraud” is one of the fastest-growing tactics being employed against merchants. What is Triangulation Fraud? [definition word="Triangulation Fraud" type="noun" pronunciation="/* traɪ ● æŋɡjə ● leɪʃən ●
At Chargebacks911, we understand the need for cross-border, forward-thinking solutions to meet the challenges of an interconnected global marketplace. That’s why we’re proud to announce the appointment of Jia Min Tan as our new Director of Business Development, APAC, as the next step in our ongoing expansion! Regional Expertise to Fuel Rapid Growth As the former Director of Alliances at
Chargebacks911® Sponsors Local Event to Benefit Wheelchairs 4 Kids We at Chargebacks911® believe we have a responsibility to give back to the community we call home. Last week, we selected Wheelchairs 4 Kids as the beneficiaries of our weekly Charity Challenge contribution. Our support didn’t stop there, though; this week, we were happy to serve as Back Stage Sponsors of
Monica Eaton-Cardone & Don Bush Offer Expertise for ATPS Virtual Panel ATPS, or the Airline & Travel Payment Summit, is one of the year’s premier events for merchants in the travel space. Of course, ATPS needed to held remotely this year due to COVID-19 concerns. But, as part of the recent event, representatives from Chargebacks911® sat in for an interactive
Get Paid for Grades Program Attracts Local Media Attention We at Chargebacks911 are committed to giving back to our community. Even beyond our weekly Charity Challenge donations and other efforts, our main philanthropic focus is our continued support for the Paid for Grades program in Pinellas County schools. What is Paid for Grades? As outlined in a recent feature for
Chargebacks911® COO Monica Eaton-Cardone’s New Feature for the IMRG Blog COVID-19 will obviously have a major impact on customers’ shopping patterns this holiday season. More customers will do most—or all—of their shopping online, which will result in a surge of chargeback activity. In response, Chargebacks911® COO Monica Eaton-Cardone offered 10 simple tips for merchants in a new guest feature for
Chargebacks911® COO Monica Eaton-Cardone’s New Guest Feature for Toolbox The COVID-19 shut down earlier this year led to a sudden, unanticipated surge in eCommerce activity. Of course, while that’s good news for merchants in general, it also led to an increase in chargeback activity. In her new guest feature for Toolbox, Monica Eaton-Cardone explains how businesses can fight back and
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Traffic & Conversion Summit 2020
NRF Virtual Big Show
NRF Virtual Big Show
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.