Merchant Revenue Loss Came to $500 BILLION in 2017! We’re heading into the holiday shopping season, and there’s never been a better time for eCommerce merchants. According to eMarketer, eCommerce sales during the 2018 season are projected to rise 15.3% over last year. Of course, strong sales don't necessarily translate into higher profits: you also need to account for revenue
What’s the Difference in a Chargeback vs. Refund? Chargeback vs. refund: in either case, you’re losing money. But how do these two differ? Is one costlier than the other? Obviously, no one likes when customers return merchandise. It means you lose a sale, and the merchandise you might have already replaced in your warehouse is now taking up room on
Scammers Walk Off With the Goods, Leaving You to Deal With Venmo Chargebacks Over 50 million people will take advantage of P2P mobile payments platforms like Venmo or Zelle in 2018. Like millions of other merchants, you may be wondering how to get in on the Venmo game. Before you adopt the technology for your own business, though, you should
The Chargeback Company® Director is Up for “Business Role Model of the Year” Carolyn Sweeney, Director of our UK-based subsidiary The Chargeback Company®, has been selected as a finalist for the Women in IT Awards Ireland 2018. Congratulations to Carolyn, as well as all her fellow nominees for this prestigious honor! The Women in IT Awards are a widely-recognized international
Chargebacks911® COO Finalist for Prestigious Industry Award Monica Eaton-Cardone has been selected as a finalist for the 2018 Women in IT Awards Silicon Valley. This is an incredible honor, recognizing Monica’s innovation, ambition, and passion for promoting women in the tech industry. Promoting Women in Technology is Key The Women in IT Awards series selects women making contributions to IT
Our UK Branch Won the Silver Title at the 2018 Emerging Payments Awards! We’re incredibly pleased to announce that our UK-based subsidiary, The Chargeback Company, has been recognized once again at the Emerging Payments Awards! This year, we took the silver award for “Best Back Office Innovation.” We were also finalists in the “Best Use of Payments Data” category. Despite
There are Benefits to Early Sales…as Well as Risks The holidays are obviously a great time for retailers. The allure of the year-end shopping bonanza leads merchant to push holiday sales earlier and earlier every year. On the one hand, there are clear benefits to the holiday season starting earlier. Retailers have an opportunity to capitalize on sales, and more
Melissa Fitzsimmons of Chargebacks911 Appears on PayPod Podcast Chargebacks911’s own Business Development Specialist Melissa Fitzsimmons joined host Scott Hawksworth on the October 26, 2018 episode of the PayPod podcast. Scott and Melissa many of the most important topics regarding chargebacks over the course of the 30-minute episode, including:[checklist style="4"] Why chargebacks are such a problem for merchants. How to tell
Chargebacks911® COO Offers Tips & Information to Protect Against Fraud Is data more valuable than cash itself? For fraudsters, it may well be, says Chargebacks911 COO Monica Eaton-Cardone in a recent feature for Internet Retailer. Monica was invited to offer her expert insight in the areas of fraud and data security for the print edition of Internet Retailer magazine. In
Events We're Attending
DRV Fraud Prevention Day 2018
HEDNA London Holiday Mixer
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.