Safeguarding Your Business: How to Design a Bulletproof eCommerce Payment System eCommerce presents a lot of fantastic opportunities for modern businesses. Unfortunately, it also presents a lot of opportunities for cybercriminals. Cybercrime has been on the rise for years, and its cost grows exponentially month by month. Current trends suggest that the cost of cybercrime will reach a shocking $23.82
FINTECH FRIDAY | Building a Secure Payment System
Pay by Bank: A Direct Consumer-to-Merchant Payment, With No Credit Card Required In 2021, digital wallets were used to pay for nearly half (49%) of global online transactions. Surprising, right? Widespread adoption of digital payment apps like Apple Pay makes sense. They’re easy, convenient, and are more secure than conventional card-not-present payments. Just one thing, however: digital wallet purchases are
Pay by Bank
How to Use a Contactless ATM & Where to Find Contactless-Enabled Devices Smartphones today provide individuals with access to virtually anything they need. Banking is no exception. We have digital wallets like Apple Pay, as well as other mobile payment tools like Venmo and Cash App. With all these technologies on the market, paying for items using a phone has
We're proud to announce the release of the newest edition of our annual Chargeback Field Report, giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback management within eCommerce and card-not-present (CNP) transactions. Presented in tandem with Digital Commerce 360, this year’s report features, for the first time, insight from more than
The 2023 ‘Chargeback Field Report’ is Here!
Great news: Cb911 are finalists in the Tech of the Future category at the 2023 Paytech Awards! In addition, our CEO Monica Eaton has also been chosen as a finalist for and Woman in PayTech award. Congrats! The annual PayTech Awards, brought to you by Fintech Futures, celebrate success and singular achievement in the payments and fintech industries. Leaders in
Chargebacks911® Selected for 2023 “Tech of the Future” Award!
We’re pleased to announce that Chargebacks911 has been shortlisted in three award categories at the 2023 Retail Systems Awards! The Retail Systems Awards are presented each year to organizations that deliver the highest-quality, innovative services and technologies to the retail industry. Now in the awards’ seventeenth year, Retail Systems maintains a high standard of excellence among their pool of award
Chargebacks911®: a ‘Technology Vendor of the Year’ for 2023!
The recently-published 2023 Chargeback Field Report, published by Chargebacks911, was spotlighted in a new feature for Digital Transactions. The publisher behind Digital Transactions is Boland Hill Media, LLC. Formed in 2003 as a partnership between two veteran publishing executives, Boland Hill Media is a Chicago-based multi-media publisher. They serve the informational and analytical needs of markets undergoing fundamental transformation brought
Friendly Fraud is on a Sharp Rise, Chargebacks911 Finds
Monica Eaton, CEO of Chargebacks911, was invited to share her insights in a new feature covering payments and VAT optimization for IMRG. Founded in 1990, Interactive Media in Retail Group is a trade association focused on helping online retailers and brands to better understand and improve their overall performance. IMRG has grown to become the UK’s largest eCommerce membership community
How to Reap the Benefits of Cross-Border eCommerce in 2023
Monica Eaton, Founder of Chargebacks911, was recently invited to share her fraud prevention expertise in a new guest feature for UK Tech News. UK Tech News publishes the latest news from the professional UK tech scene. As they put it on their site: “We cover tech news. Not marketing, not business, just tech,” making them an invaluable resource for those
Combatting Fraud During an Economic Downturn
Events We're Attending
Money 20/20 Europe 2023
2023 ARC Payments Forum
Guides & Whitepapers
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.