Even With a Shorter Season, Consumers Spend More Than Ever Online In a typical year, there’s nearly five weeks between Thanksgiving—the unofficial kickoff of the holiday shopping season—and Christmas. This year, though, Thanksgiving didn’t roll around until the very end of November, making the holiday shopping season nearly a week shorter than usual. But, even with less time available, consumers
Can Your Chargeback Manager Handle Chargebacks on Their Own? A chargeback manager serves to oversee the day-to-day operations of your chargeback analysts. For instance, if your fraud prevention team also handles your chargeback disputes, the chargeback manager will oversee the individuals actually working the cases. Most eCommerce merchants are familiar with chargebacks. They tend to be less sure, though, when
The Visa Issuer Monitoring Program Is Now in Effect. Are Issuers Prepared? We’ve recently discussed changes to the Visa chargeback threshold and fraud threshold on our blog. While the rules are tightening for merchants, the same could be said for issuers, as demonstrated by the arrival of the Visa Issuer Monitoring Program. The principles guiding the new VIMP will already
Florida-Based Interns Enter the World of Cybercrimes, eCommerce Fraud & Data Security At Chargebacks911, the next generation of hi-tech dreamers are working right now to invent the digital future…one that’s safer, faster and free of fraud. Online fraud is growing at a rapid pace. Between lost merchandise, added fees and penalties, increased overhead, and ever-mounting numbers of false positives, online
Chargebacks911® COO is a Finalist for Prestigious Industry Title We’re excited to announce that Chargebacks911 COO Monica Eaton-Cardone is a finalist for the Women in Payments Innovation Award! This title recognizes a thought leader in the payments space who promotes innovation through “creativity, vision, and perseverance in her organization or the payments industry.” We’d like to thank the judges and
Judges Honor Our Service, Technologies, and Excellence in Innovation We’re proud to announce that Chargebacks911 have been recognized once again for the Card & Payments Awards! This year, the judges selected us as finalists in three categories: Best Service to Business Best Technology Initiative of the Year Excellence in Operational Innovation We’d like to sincerely thank the event organizers for
In Her Latest Column, Chargebacks911® COO Says There’s Value in Consolidation There’s been a trend toward consolidation in the payments space over the last two years. While seeing one acquisition after another could give some industry figures pause, Chargebacks911® COO Monica Eaton-Cardone says this trend is actually a positive move. Forbes Magazine has been one of America’s leading publications in
Chargebacks911® COO Monica Eaton-Cardone’s New Guest Feature for The Paypers Chargebacks are a costly, time-consuming, and persistent problem for online merchants, and for the banks who work with them. There are ways to fight back, though, and recover lost time and revenue. In her new feature for The Paypers, Chargebacks911 COO Monica Eaton-Cardone addresses these challenges, and explains how businesses
Chargebacks911® COO Calls New System “Another Step” Toward Blockchain Acceptance Chargebacks911 COO Monica Eaton-Cardone is a widely-recognized thought leader in payments and FinTech. She was invited to share her insight in a recent feature on PaymentSource, commenting on JP Morgan’s latest move to embrace distributed ledger technology, or DLT. PaymentsSource offers frontline coverage and analysis for payments professionals. They provide
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.