Why Customer Blacklists Aren’t the Most Effective Way to Fight Fraud [align-right] [/align-right] “Blacklist”: the very term sounds ominous, but it refers to a common tool that many merchants use to prevent fraud. In theory, banning sales to a list of accounts you believe to be invalid should lower the risk of fraudulent transactions. The reality, however, isn’t quite that
Are There Consequences for Filing False Chargebacks? When cardholders fall victim to fraud or abuse, they can turn to the chargeback process to recover their funds. But what happens when consumers start abusing the system by filing false credit card dispute claims? Are the any consequences for submitting frivolous chargebacks? The Litigation-Based Dispute Process [align-right] [/align-right] Chargebacks are resolved through
What is the Visa Fraud Monitoring Program & How Can You Avoid It? As the name implies, the Visa Fraud Monitoring Program (or VFMP) is an initiative administered by Visa. The program’s aim is to help merchants manage their criminal fraud risk and, in turn, protect the larger payments environment. The program is essentially a way for Visa to keep
We’re Shortlisted Among the Best in the Game for the Fifth Consecutive Year! We at Chargebacks911 are proud to announce that we’ve been chosen once again as finalists in the Best Chargeback Management Program category at the CNP Awards 2020. The CNP Awards are presented as the featured event at the annual CNP Summit. The awards are among the most
We’re Shortlisted for Two Titles at the FStech Awards 2020 Chargebacks911® continues to shake things up in the UK payments and banking space. The team’s latest honor is from FStech, who selected the company as a finalist in the Best Use of Data & Analytics and Technology Provider of the Year categories! The 20th annual FStech Awards recognize excellence and
Florida-Based Interns Fight to Prevent Cybercrimes & eCommerce Fraud At Chargebacks911, the next generation of hi-tech dreamers are working right now to invent the digital future…one that’s safer, faster and free of fraud. Online fraud is growing at a rapid pace. Between lost merchandise, added fees and penalties, increased overhead, and ever-mounting numbers of false positives, online fraud could cost
With the New Decade Comes New Threats for the eCommerce Space Monica Eaton-Cardone, a leading expert in payments and eCommerce fraud mitigation, sat down with AiThority to offer her insight on what the next decade has in store for merchants. AiThority is a digital publication dedicated to covering AI and futuristic technologies. The site is a resource on the future
Monica Eaton-Cardone Featured in Finance Magnates As the cryptocurrency movement enters its second decade, more and more parties are forced to wrestle with its political ramifications. In a new feature for Finance Magnates, Chargebacks911 COO Monica Eaton-Cardone offers her understanding on the situation. Finance Magnates is the world’s only multi-asset online/electronic trading knowledge hub. Initially focused on the Forex B2B
Chargebacks911® COO Says BOPUS is Causing Chargebacks to Rise In a new guest feature for Modern Restaurant Management, Monica Eaton-Cardone says the “buy online, pick up in store” sales model invites new challenges into the food and beverage space. Modern Restaurant Management (MRM) magazine is a go-to resource for on-the-go restaurant-industry professionals. Focused on all aspects of restaurant management news
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.