Can Delivery Confirmation Help Prevent or Dispute Chargebacks? Delivery confirmation offers a lot of benefits to you as a merchant. It’s proof that an order was sent and evidence of the time and place at which the order arrived. However, many merchants remain hesitant about whether it’s really a good idea. With the boom in eCommerce, a growing number of
The State of SCA Adoption Throughout Europe & How it Could Impact Your Bottom Line SCA, or Strong Customer Authentication, is one of the most seismic changes in digital security over the last decade. Now that we have SCA protocols in place (at least for the most part), we should take a moment and examine how well the process is
How Merchants and Banks Can Work Together to Eliminate New Account Fraud Imagine for a moment that a customer arrives at your site, fills up a cart with hundreds of dollars’ worth of merchandise, then completes the checkout process to submit an order. Sounds like a good deal…right? It’s natural to assume that the person on the other end of
We Partnered with Get ‘Em Hooked Tampa Bay to Make This an Extra-Special Holiday Season In addition to our regular weekly Charity Challenge commitment, we at Chargebacks911® wanted to do something special for the holidays. This year, we decided to partner with Get ‘Em Hooked Tampa Bay to help support their annual holiday toy drive! Get ‘Em Hooked Tampa Bay
Monica Eaton-Cardone Brings Wealth of Expertise to New Advisory Role We’re happy to announce that the Emerging Payments Association (EPA) recently invited Chargebacks911 COO Monica Eaton-Cardone to sit on their advisory board for 2021. The EPA is an organization promoting collaboration and innovation across the payments ecosystem. Members of the board are nominated and voted on by the members of
We’ve Been Shortlisted for the Card and Payments Awards 2021 We’re proud to announce that Chargebacks911 have been recognized once again for the Card & Payments Awards! This marks the 16th year of the Card & Payments Awards, presented by Prime Sponsor, TSYS. Additional support for the awards is provided by Discover, Fiserv, Visa, Mastercard, and more. The event is
Monica Eaton-Cardone Invited to Share Insights on Topic of PayPal Security Chargebacks911 COO Monica Eaton-Cardone, a globally-recognized payments industry expert, recently spoke with the folks at Business Insider to offer insight on the current state of PayPal security standards. Launched in 2007 by a team of Wall Street analysts and former corporate executives, Business Insider is now the largest business
“Don’t Be Too Hard on Yourself,” Advises Chargebacks911® COO A positive mindset is vital to have as a business leader. In a new feature for CarolRoth.com, Chargebacks911 COO Monica Eaton-Cardone and a host of other experts offered their insight on how to maintain that state. Carol Roth is a national media personality, investor, business advisor, and New York Times-bestselling author.
Monica Eaton-Cardone Offers Tips on How to Get Your Business on Track Post-COVID Time management has been among the greatest challenges facing businesses throughout the COVID-19 pandemic. In a new feature for the Replicon blog, Chargebacks911 COO Monica Eaton-Cardone and several fellow business leaders offered their tips to help organizations remain on track. Replicon is a leader in time tracking
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.