Why Taking a Dynamic Approach is the Answer to Friction Put yourself in this scenario: your customer submits a transaction that carries a fraud “red flag.” Maybe there’s a mismatch between the billing and shipping information, or the CVV is invalid. Once you’re notified of the discrepancy, you can do one of three things: [columns][one_third] 1. Accept the transaction along
Voice-Enabled Commerce Could Be the Next Great Innovation in Digital Shopping Today’s shoppers have a wealth of various channels through which they can reach out and initiate transactions. They might make purchases in-store, online via desktop, or through a mobile device, just to name a few. One of the most intriguing new models, though, is what we’re calling “voice-enabled commerce.”
Everything You Need to Know About Visa Debit Chargebacks A Visa debit chargeback is similar, but not identical, to a traditional credit card chargeback. Most eCommerce merchants are likely familiar with the concept of a chargeback: a customer calls the bank with a complaint, and funds previously credited to the merchant go back to the cardholder. What isn’t as widely
It’s Never Been Easier to Identify & Eliminate Chargebacks by Their Source As the undisputed leaders in the chargeback management space, we’re always looking for faster, more effective ways to recover merchant revenue. That’s why we’re pleased to announce our latest development in that mission: the Chargebacks911 Partner Onboarding™ app. One of the biggest concerns facing merchants when exploring options
We’ve Been Honored by One of the Most Prestigious Organizations in the European Market We’re excited to announce that Chargebacks911 are the winners of the Best Technical & Service Provider, Organization title at the Merchant Payment Ecosystem Awards 2020. This is fantastic news! The MPE Awards are the centerpiece of the annual Merchant Payments Ecosystem event. This conference is one
Chargebacks911® COO has been awarded a Prestigious Industry Title We’re excited to announce that Chargebacks911 COO Monica Eaton-Cardone is the winner of the Women in Payments Innovation Award! This title recognizes a thought leader in the payments space who promotes innovation through “creativity, vision, and perseverance in her organization or the payments industry.” We’d like to thank the judges and
Monica Eaton-Cardone Offers Insight on Click-and-Collect Chargebacks Chargebacks911® Co-Founder and COO Monica Eaton-Cardone was asked to contribute to the most recent issue of The Retailer and share her expertise in the fields of chargebacks and payments. The Retailer is the in-house quarterly magazine published by the British Retail Consortium (BRC). The digitally-distributed magazine provides thought-leading insights from BRC experts and
Monica Eaton-Cardone Makes Appearance on Popular San Francisco Radio Show Monica Eaton-Cardone, Co-Founder and COO of Chargebacks911®, appeared as a special guest on the February 15 episode of Consumer Talk with Michael Finney. Monica talked travel chargebacks, consumer protections, and how the two are inextricably tied. Consumer Talk host Michael Finney is a leading consumer advocate in the Bay Area.
Chargebacks911® Executive Don Bush Offers Guest Insight for PayKings Blog Dating sites and apps may be revolutionizing how people meet, but they’re experiencing a surge in chargebacks as a result of their widespread use. In response, Chargebacks911 VP of Partner Engagement Don Bush sat down to pen a new guest feature for the PayKings blog, explaining how to engage and,
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.