What Should Retailers Expect from the Holidays This Year? How Can You be Prepared? Retailers are in uncharted territory as we head into the 2020 holiday season. If you’re like most retailers, there’s a good chance you’ve traditionally relied on historical data to provide some guidance in terms of what to expect and how to best serve customers. You could
Everything You Need to Know About the Visa Order Insight Dispute Management Plugin Visa Order Insight (formerly known as the Visa Merchant Purchase Inquiry, or VMPI) offers merchants an incredible opportunity to stop Visa chargebacks before they’re ever submitted. According to Visa, cardholders initiate roughly 3 million disputes every year solely because they can’t recognize the transaction in question. Visa
Revenue Hold? Can a Processor Really Withhold My Money? A revenue hold is one tool that a payment processor may use to insulate themselves from the risks posed by dubious credit card transactions. All businesses must carefully balance risk in relation to profitability, and acquiring banks and processors aren’t exceptions. If a transaction seems iffy, processors have the right to
Monica Eaton-Cardone is a Finalist for the 2020 PayTech Awards Chargebacks911 COO Monica Eaton-Cardone was recently honored as a finalist for the Woman in PayTech Leadership Award for 2020. Congratulations on this latest recognition, Monica! The annual PayTech Awards brought to you by Fintech Futures, celebrate success and singular achievement in the payments and fintech industries. Leaders in the global
Chargebacks911® Executive Wins Prestigious IT World Award We’re proud to announce that Monica Eaton-Cardone of Chargebacks911 has been selected as the winner of this year’s Chief Technology Officer of the Year title at the IT World Awards 2020. Congratulations, Monica! The IT World Awards are the industry’s premier program to honor excellence and achievements in every facet of the information
We’ve Been Shortlisted for the Emerging Payments Awards 2020 We’re excited to announce that Chargebacks911 have been honored as finalists for the Best Use of Payments Data or AI in the Financial Services title at the Emerging Payments Awards 2020! The Emerging Payments Awards celebrate innovation and collaboration by recognizing companies that have made significant advances in how we pay
Chargebacks911® COO Advocates for Financial Inclusivity in New Forbes Feature Monica Eaton-Cardone of Chargebacks911 is a long-time advocate of the financial inclusivity. In her latest guest feature for Forbes, she explains that some small steps toward this goal could have a massive impact. Forbes Magazine has been one of America’s leading publications in business and finance for more than a
Monica Eaton-Cardone Addresses Parents’ Concerns Regarding Students & eBook Security Many parents are apprehensive about their children’s activities online. This is especially true as schools reopen in the looming shadow of COVID-19 and digital learning becomes more vital than ever. Chargebacks911® COO Monica Eaton-Cardone was asked to comment on the current situation in response to these rising concerns in a
Chargebacks911® COO’s New Guest Feature for Credit Union Times In her new guest feature, Chargebacks911 COO Monica Eaton-Cardone suggests AI may be the best way for institutions to streamline operations and costs, while providing better service to customers. Credit Union Times is the most comprehensive, independent credit union news site in the industry. Their trusted and independent experts have provided
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Chargeback Lessons Learned from a Pandemic
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MAC Virtual Regional
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.