Can You Save Money by Moving to a Cloud-Based POS System? Are you considering an update to your existing point-of-sale (POS) system? There are many different directions you could opt to go. However, more and more businesses are interested in investing in a cloud POS. Cloud POS technology is a major shift from the client-server system most of us are
You’re Not “Agile” if You’re Not Tackling Fraud & Chargebacks With the Right Strategy You’ve probably heard about business agility before. According to the Agile Business Consortium, “business agility” describes an organization’s ability to: [box_icon_left icon="ion-ios-checkbox-outline"] Adapt: The market changes quickly. Your internal processes need to meet those changes with little to no impact on operations. [/box_icon_left] [box_icon_left icon="ion-ios-checkbox-outline"] Respond:
What is the PayPal Chargeback Fee Schedule? Who’s Responsible for Paying? Most people are familiar with PayPal as a P2P (person-to-person) payments platform. The company pioneered the concept that’s now been taken up by newcomers like Venmo and Zelle. In turn, PayPal is now more widely-used as a simple, straightforward approach to accept payments for businesses. But what happens when
Chargebacks911® Executive Honored as a Finalist at Women in IT Awards New York We’re excited to announce Chargebacks911 Co-Founder and executive Monica Eaton-Cardone has been selected as a finalist for CIO of the Year at the Women in IT Awards New York! Billed as “the world’s largest tech diversity event,” the Women in IT Awards New York is an incredibly-prestigious
Chargebacks911® COO Wins ‘Global Leader of the Year’! Judges selected Chargebacks911® COO Monica Eaton-Cardone as the Global Leader of the Year at the 2019 Women in IT Awards London. This follows two months after her Business Leader of the Year nod from the Women in IT Awards Silicon Valley. What an honor! The Women in IT Awards recognize the achievements
Monica Eaton-Cardone is an ‘Advocate for Women’ Finalist! Monica Eaton-Cardone, Co-Founder and COO of Chargebacks911, has been selected as a finalist for the 2019 Women in Payments Advocate for Women award. This honor recognizes Monica’s tireless work in promoting women’s role in payments and other technical fields. The Women in Payments awards are an important annual recognition presented during the
Chargebacks911® COO Weighs-In on Facebook’s Chargeback Controversy In her monthly guest feature for Forbes, Monica Eaton-Cardone touches on the recent controversy rising from Facebook’s attitude toward chargebacks in games designed for their platform. Many outlets covered this story in recent weeks. For years, Facebook reportedly instructed developers to avoid adding in fail-safes to prevent underage users from making purchases with
Chargebacks911® COO Says Social Media Giant Isn’t Only Party to Blame Monica Eaton-Cardone offered her insight on Facebook’s latest PR crisis in a new guest feature for PaymentsSource’s PayThink imprint. PayThink is the column reserved for payments sector thought leaders to comment and share insight on top news stories. As one of the world’s leading experts on chargebacks, Monica’s insight
Ever-Rising Acquisition Costs Make Investments in Retention a Wise Move The cost of acquiring new buyers is always on the rise. However, the cost of retaining a loyal buyer is a fraction of the cost to acquire a new one, making retention a very wise investment, as Chargebacks911® COO Monica Eaton-Cardone explains. Monica is a leading expert in helping merchants
Events We're Attending
Retail Week Live London 2019
Women in Payments UK 2019 Symposium
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.