Visa Chargeback Thresholds Have Changed: How Do I Know if I’m Compliant? Visa chargeback thresholds are the formal chargeback limits placed on merchants by the card network. Visa maintains its own predetermined monthly limit for the number of customer disputes it considers acceptable and breaching the Visa chargeback threshold or fraud threshold can have serious consequences. Noncompliance may mean you
What is the Mastercard Chargeback Threshold? How Do I Know if I’m Compliant? Like other card networks, Mastercard maintains its own predetermined monthly limit for the number of chargebacks considered “acceptable.” Merchants and banks commonly refer to this as the Mastercard chargeback threshold. The thresholds are not arbitrary numbers that you can simply ignore. They’re essential key performance indicators (KPIs)
Reduce Chargebacks With This 6-Step Strategy Too many merchants see chargebacks as an unavoidable cost of doing business. The truth, however, is that many chargebacks are preventable if you have the right strategy. In fact, the average merchant can reduce chargebacks by 40% or more with a few simple tweaks in policy and procedure. To do that, though, you need
We’ve Been Voted Best in the Game for the Sixth Consecutive Year at the CNP Awards! We at Chargebacks911 are proud to announce that we’ve been selected once again as winners in the Best Chargeback Management Program – Customers' Choice category at the CNP Awards 2021. The CNP Awards are typically presented as the featured event at the annual CNP
New Guide Examines the Threat Posed by Chargebacks & Double Credits Chargebacks911, the industry’s leading force in helping merchants address the threat posed by chargebacks, recently collaborated with the Emerging Payments Association on a new whitepaper titled Customer Disputes: a Review of Chargebacks and Double Credits. The guide offers an in-depth exploration of the threat posed by double credits, and
Monica Eaton-Cardone Discusses Chargebacks on Popular Digital News Outlet Chargebacks911 COO Monica Eaton-Cardone is one of the world’s leading experts on chargebacks and payment fraud. She was recently invited to share her expertise with the folks at BoldTV as part of a feature on the topic. Bold TV is a digital platform focused on financial and cultural literacy for the
Monica Eaton-Cardone Shares Her Top Money Secrets As a successful entrepreneur, Chargebacks911 COO Monica Eaton-Cardone has plenty of expertise acquired through experience that could benefit the next generation of aspiring movers. She was one of 25 experts asked to share their insights as part of a new feature for the Financially Independent Millennial. Based in British Colombia, the Financially Independent
Monica Eaton-Cardone Featured in Finance Magnates Chargebacks911 COO Monica Eaton-Cardone, a globally recognized thought leader in the fintech space, was recently asked to weigh in on decentralized finance (Defi) in a new feature for Finance Magnates. Finance Magnates is the world’s only multi-asset online/electronic trading knowledge hub. Initially focused on the Forex B2B sphere, the site offers a one-of-a-kind knowledge
Monica Eaton-Cardone Advises Parents About Social Media Security Chargebacks911® COO Monica Eaton-Cardone is a globally recognized expert in online security. As part of a recent feature for Lifewire, Monica was asked to weigh in on Instagram security standards and how consumers can protect themselves and their families. Lifewire provides expert-created, real-world technology content for more than 10 million users every
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.