What is Payment Fraud? What are the Best Strategies to Protect Your Business? Unlike specific tactics like account takeover or spear phishing, the term “payment fraud” is a very broad umbrella term. There are literally dozens of different threats that fall under this mantle. Essentially, anytime someone uses another individual’s information to make a payment without permission, that person is
What Counts as Transaction Fraud? How Does it Happen & How Can You Prevent It? Protecting a business from credit card fraud can put merchants in a quandary. It’s important to prevent fraudulent transactions, but that can easily lead to the decline of some legitimate orders by accident. Merchants want to sniff out fraud before it happens, but too much
What Are Credit Card Networks? Why Are Card Networks Necessary? Even if you’ve never used a credit card in your life, brands like Visa and Mastercard are an integrated part of our popular culture. But, have you wondered exactly what those companies do? Their logos appear on billions of circulating payment cards, but they’re not banks or card sponsors. So,
We’re proud to announce that Chargebacks911 founder Monica Eaton is to be honored at Tampa Bay Business Journal’s BusinessWoman of the Year Awards! The Tampa Bay Business Journal compiles the latest breaking business news, updated throughout the day, this week's top stories from the Tampa Bay Business Journal, and other popular features in their print edition. Subscribers are able to
We’re proud to announce that Chargebacks911 are finalists in three categories at the 2023 Card and Payment Awards! The Card & Payments Awards recognize excellence and innovation across the industry. Entries open in June and close in September each year. The awards remain one of the leading annual networking events for the UK and Irish card and payments industry, with
Chargebacks911 was recently consulted for The Paypers’s 2022-23 Fraud Prevention eCommerce Report. The article takes a close look at recent fraud trends, along with their projected trajectories for the incoming year. The Paypers is a Netherlands-based leading independent source of news and analysis products for the global fintech, payments, and eCommerce industry. The company’s products are aimed at merchants, payment
Chargebacks911® Founder Monica Eaton was recently interviewed for a recent episode of KDKA's Rick Dayton Show. KDKA is a station broadcasting to the Pittsburgh metro area, and also streaming online. Rick Dayton brings his journalistic expertise to KDKA Radio every weekday afternoon with The Rick Dayton Show, a short-form daily feature which is also published as a podcast. As was
Chargebacks911 Founder Monica Eaton was featured in a recent FinTech Nexus News article that seeks to explain why, contrary to many consumers’ opinions, chargebacks are anything but “simple” for retailers. Fintech Nexus News was officially founded in 2016 by Peter Renton after a merger with its sister company, LendIt. The site is a daily news service covering every important story
Chargebacks911 spokesperson Scott Pinsker was recently quoted in a SavingAdvice.com article, warning consumers that they may already be guilty of friendly fraud… whether they realize it or not. SavingArticle.com is an online website dedicated to all things finance. Covering a broad range of financial topics from fraud to investment, the website promotes blogs, articles, and other content targeted toward consumers
Events We're Attending
PA@TheCity February 2023
ICE London 2023
MAG Mid-Year Conference & Tech Forum 2023
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.