Where Do Chargeback Rights Come From? What Chargeback Laws Govern the Process? When customers are the victims of payment fraud or deceptive merchant practices, they have the right to file a chargeback. But where does that right come from? Are there chargeback laws on the books guaranteeing consumer protections against fraud? As a matter of fact, there are. Credit card
The Visa Fraud & Visa Chargeback Threshold is Changing in October 2019 Have you heard about upcoming changes to the Visa Chargeback Monitoring Program (VCMP) or the Visa Fraud Monitoring Program (VFMP)? If not, you’d better listen up. Otherwise, you may find yourself breaching the Visa chargeback threshold, and stepping into a world costly fees and time-consuming red tape. What
Can You Save Money by Moving to a Cloud-Based POS System? Are you considering an update to your existing point-of-sale (POS) system? There are many different directions you could opt to go. However, more and more businesses are interested in investing in a cloud POS. Cloud POS technology is a major shift from the client-server system most of us are
Chargebacks911® COO Honored by National Diversity Council The National Diversity Council names Chargebacks911 Co-Founder and COO Monica Eaton-Cardone on the Top 50 Most Powerful Women in Technology list for 2019! The council’s mission is to highlight prominent leaders who drive change and innovation in the industry. Most importantly, honorees turn business growth into an opportunity to inspire others to succeed.
Chargebacks911® Executive Honored as a Finalist at Women in IT Awards New York We’re excited to announce Chargebacks911 Co-Founder and executive Monica Eaton-Cardone has been selected as a finalist for CIO of the Year at the Women in IT Awards New York! Billed as “the world’s largest tech diversity event,” the Women in IT Awards New York is an incredibly-prestigious
Chargebacks911® COO Wins ‘Global Leader of the Year’! Judges selected Chargebacks911® COO Monica Eaton-Cardone as the Global Leader of the Year at the 2019 Women in IT Awards London. This follows two months after her Business Leader of the Year nod from the Women in IT Awards Silicon Valley. What an honor! The Women in IT Awards recognize the achievements
Chargebacks911® COO Offers Insight on Apple Card Monica Eaton-Cardone was asked to join a panel of other high-profile FinTech experts and weigh-in on the new Apple Card for HelloGiggles and Yahoo! News. In the post, the experts talk about what makes Apple Card unique, and what advantages it may offer. Monica is joined by personal finance consultant and educator Kassandra
Facebook Friendly Fraud Reveals Inconsistent Chargeback Rules As one of the world’s leading expert on chargebacks, reporter Kacy Zurkus asked Chargebacks911® COO Monica Eaton-Cardone to weigh-in on Facebook’s friendly fraud woes for CardNotPresent.com. Card Not Present is one of the leading resources for news and insights in the card-not-present commerce space. They also coordinate the annual CNP Expo, one of
Chargebacks911® COO’s Latest Guest Feature for PaymentsSource In her latest feature for PaymentsSource, Chargebacks911 COO Monica Eaton-Cardone looks at the older consumers often overlooked by marketers, and explains why they may present some underrecognized opportunities. PaymentsSource is one of the leading resources for payments industry professionals around the world. As a highly-sought-after contributor to top industry publications, Monica was happy
Events We're Attending
MRC European Spring Conference
Affiliate Summit East 2019
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.