Why Chargeback Accounting Can be a Real Bookkeeping Nightmare Chargeback accounting can refer to how bookkeepers record any type of charged-back transaction. The term is most commonly used, though, in reference to consumer credit card chargebacks. You have many reasons to avoid a chargeback. The process is time consuming, difficult to understand, skewed in favor of the cardholder, and expensive…but
How to Tell When You Have Too Many Chargebacks & What to Do About it Having too many chargebacks is a costly problem. Each one filed means lost revenue, increased overhead, and dissatisfied customers. And while an increase in disputes means immediate short-term losses, there could also be other long-term consequences that jeopardize your business. In this post, we’ll discuss
Visa Pre-Compliance Chargeback: What Happened to Reason Code 98? A pre-compliance chargeback was once used to dispute chargeback issues between network members. Used in situations where an association rule had been violated, pre-compliance chargebacks were the “reason” behind Visa reason code 98. The methodology and conditions for using this option have changed considerably, however. What is Chargeback Compliance? To understand
Tracy Cray of The Chargeback Company Recognized for Industry Contributions We’re pleased to announce that Tracy Cray, Director of Card Scheme Compliance at Chargebacks911, has been has been honored as a finalist for her contributions to the payments industry by Women in Payments! Women in Payments is a global organization working to shift the gender balance in the payment space.
It’s Never Been Easier to Identify & Eliminate Chargebacks by Their Source As the undisputed leaders in the chargeback management space, we’re always looking for faster, more effective ways to recover merchant revenue. That’s why we’re pleased to announce our latest development in that mission: the Chargebacks911 Partner Onboarding™ app. One of the biggest concerns facing merchants when exploring options
We’ve Been Honored by One of the Most Prestigious Organizations in the European Market We’re excited to announce that Chargebacks911 are the winners of the Best Technical & Service Provider, Organization title at the Merchant Payment Ecosystem Awards 2020. This is fantastic news! The MPE Awards are the centerpiece of the annual Merchant Payments Ecosystem event. This conference is one
Monica’s Latest Thinkpiece for PaymentsSource The coronavirus outbreak is expected to have extensive repercussions beyond the immediate medical fallout. In her latest thinkpiece for PaymentsSource, Chargebacks911® COO Monica Eaton-Cardone says that the outbreak will likely lead to a surge in chargeback activity for online merchants. PaymentsSource offers frontline coverage and analysis for payments professionals. They provide “critical insight and thought
Chargebacks911® COO Monica Eaton-Cardone’s New Feature for PaymentsSource Buy online, pick up in-store orders—commonly referred to as BOPUS—are very popular with consumers and merchants alike. But, as Monica explains in her latest guest feature for PaymentsSource, legitimate buyers aren’t the only ones loving the situation. PaymentsSource offers frontline coverage and analysis for payments professionals. They provide “critical insight and thought
Monica Eaton-Cardone Says Chargebacks May be on the Way Chargebacks911® COO Monica Eaton-Cardone is a global expert on payments and chargebacks. She recently shared her thoughts on the current situation facing the travel and entertainment industries regarding the coronavirus, and what may result from it down the road. The Green Sheet has provided original coverage of important and emerging issues
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.