5 Merchant Best Practices to Prevent Chargebacks Decreasing—and actually preventing—customer credit card disputes (chargebacks) can seem like a pipe dream for some businesses. In fact, research shows that a majority of merchants believe that the problem is unavoidable; an unfortunate but acceptable cost of doing business. Even if you only receive the occasional chargeback here or there, you’re still losing
Travel is Poised to Bounce Back From COVID Crisis, but Other Challenges Lie Ahead No one reading this should be shocked to hear that COVID-19 had a significant negative impact on the travel market. Travel bookings are down across the board. Flights are still being canceled as the situation develops around the globe on a day-to-day basis, while hotels sit
How the PayPal Resolution Center Helps Resolve PayPal Disputes PayPal is unique compared to many other options for card processing and acquiring services. The company serves in multiple capacities, supporting person-to-person online money transfers, as well as serving as an acquirer and processor. One notable unique characteristic is the PayPal Resolution Center offered by the service. At this point, PayPal
First-of-its-Kind Support for FIs With Automated Chargeback Management We’re incredibly excited to announce the launch of a revolutionary new brand, Fi911, to provide financial institutions with a suite of next generation chargeback and merchant lifecycle management technology! As the industry leaders in chargeback management, we strive to always remain at the forefront of innovation within the space. We have an
We’ve Been Voted "Best in the Game" for the Fifth Consecutive Year! We at Chargebacks911 are proud to announce that we’ve been chosen once again as winners of the Best Chargeback Management Program – Customers' Choice category at the CNP Awards 2020. The CNP Awards are presented as the featured event at the annual CNP Summit. The awards are among
We Claimed One Win & One Honorary Mention at the FStech Awards 2020 Chargebacks911® continues to shake things up in the UK payments and banking space. Our team’s latest honor is from FStech, who selected us as the winner of the Best Use of Data & Analytics award, and a finalist for the Technology Provider of the Year award! The
Chargebacks911® COO Monica Eaton-Cardone’s New Guest Feature for Forbes Businesses are slowly working toward getting “back to normal” in the wake of the COVID-19 outbreak. Technology might make that process easier, but as Monica Eaton-Cardone explains in a new guest feature for Forbes, there’s a fine balance to maintain. Forbes Magazine has been one of America’s leading publications in business
Chargebacks911® Debuts New Chargeback Management Tool for Financial Institutions Chargebacks are a major source of loss for both merchants and financial institutions. In response, we at Chargebacks911 recently introduced our newest subsidiary, Fi911, to offer first-of-its-kind chargeback mitigation for banks, as reported by Digital Transactions. Digital Transactions is a news outlet dedicated to serving the informational and analytical needs of
Chargebacks911® COO Monica Eaton-Cardone’s Latest Guest Feature for The Paypers Online retailers face significant chargeback threats due to the COVID-19 crisis. They’re not alone, though, as Chargebacks911 COO Monica Eaton-Cardone explains in her new guest feature for The Paypers. Financial institutions around the world are feeling the pressure, too. The Paypers is the Netherlands-based leading independent source of news and
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.