How the Credit Card Transaction Process Works for Merchants For consumers, making a credit card purchase seems like a pretty simple exercise. Behind the scenes, though, the credit card transaction process is far more complex than it looks at first glance. Money doesn’t simply appear in the merchant’s account when a consumer swipes, inserts, or taps a payment card to
Customer Received a Credit Card Decline Code? Here’s How to Recover the Sale It may have happened to you before: you’re at the store, you have a cart full of items, but when you dip your card into the terminal to pay, the charge is declined. It can be humiliating as a cardholder…but getting credit card decline codes is no
More and More Streamers Suffer from Twitch Chargebacks Each Year Livestreaming is, of course, already a major market, with Twitch.tv and other global platforms expected to generate $125 billion annually by 2021. The meteoric rise of the livestream has a downside, though, with Twitch chargebacks now a major concern. We may be standing on the edge of the next great
We’re Shortlisted Among the Best in the Game for the Fifth Consecutive Year! We at Chargebacks911 are proud to announce that we’ve been chosen once again as finalists in the Best Chargeback Management Program category at the CNP Awards 2020. The CNP Awards are presented as the featured event at the annual CNP Summit. The awards are among the most
We’re Shortlisted for Two Titles at the FStech Awards 2020 Chargebacks911® continues to shake things up in the UK payments and banking space. The team’s latest honor is from FStech, who selected the company as a finalist in the Best Use of Data & Analytics and Technology Provider of the Year categories! The 20th annual FStech Awards recognize excellence and
Florida-Based Interns Fight to Prevent Cybercrimes & eCommerce Fraud At Chargebacks911, the next generation of hi-tech dreamers are working right now to invent the digital future…one that’s safer, faster and free of fraud. Online fraud is growing at a rapid pace. Between lost merchandise, added fees and penalties, increased overhead, and ever-mounting numbers of false positives, online fraud could cost
Monica Eaton-Cardone of Chargebacks911® Offers Tips for CEO World In her latest guest feature for CEO World, Monica Eaton-Cardone weighs in on the state of eCommerce, and points to the four components of a successful strategy. CEOWORLD magazine is the world’s leading business magazine for CEOs, CFOs, high-level executive professionals, business leaders, and high net worth individuals. They’ve built their
Monica Eaton-Cardone of Chargebacks911® Weighs in for Newsmax Chargebacks911 COO Monica Eaton-Cardone explores what the future holds for the eCommerce space into 2020 and beyond in the latest installment of her monthly column for Newsmax. Newsmax is a leading news outlet for personal finance and related topics. The site covers a diverse range of topics including health, finance, world news,
Chargebacks911® COO’s New Column for Forbes Strong customer authentication (SCA) standards are a critical component of recent legislation impacting the digital market, such as PSD2 and the CCPA. Monica Eaton-Cardone explains in her latest guest feature for Forbes that, despite delays in rolling out the legislation, there’s an incentive for merchants to be compliant with these standards as soon as
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.