Device Fingerprinting: A Crucial Tool in the Fight Against Fraud You might already be familiar with device fingerprinting as a tool for conducting market research and tracking customer preferences. However, did you know that it can also be a powerful fraud prevention tool as well? Merchants and financial institutions are turning to device fingerprinting to track down fraudsters. So today,
What Makes Clean Fraud Different From Other Fraud Tactics? In Short: The Skill Involved. Picture this: you get a purchase from a regular customer. Everything seems normal… but then weeks later, the buyer disputes the charge, claiming it was never authorized. Is the buyer making this up to try and get something for free? Or, were you simply hit by
TC40 Data: Limited Uses for Chargeback Reduction, but Valuable in Other Ways? Every merchant wants to uncover “the secret” to eliminate chargebacks, once and for all. Some even believe they’ve found it in the form of TC40 data. But, are they searching in the right place? The truth is that TC40 data has far more to do with fraud than
We’re pleased to announce that Chargebacks911 COO Monica Eaton-Cardone took home two awards at the 15th Annual Women World Awards! The Women World Awards recognize women in business and the professions from all over the world. The coveted annual Women World Awards program encompasses the world’s best in leadership, innovation, organizational performance, new products and services, and milestones from every
We’re proud to announce that Chargebacks911® COO and Co-Founder Monica Eaton-Cardone has been announced as a finalist for a 2022 Stevie® Awards for Women in Business! Specifically, Monica was nominated for Social Change Maker of the Year, in recognition of her many efforts to improve her community in the past year. The Stevie Award trophy is one of the world's
Chargebacks911, the leading dispute technology specialist that powers chargeback remediation for the largest global eCommerce businesses as well as the world's financial institutions, today celebrates achieving the milestone of full automation using its AI-powered robotic emulation tool. The software dynamically adapts through learned behaviors and algorithms, dramatically improving response times and optimizing data driven decisions related to chargebacks representments, pre-arbitrations
What is the best response to fraud: prevention or mitigation? Payment Expert recently asked Chargebacks 911 COO and Co-Founder Monica Eaton-Cardone to share some of her wisdom on this topic. According to Monica, merchants should be prepared to adapt in order to achieve maximum prevention and mitigation. PaymentExpert.com is a dedicated news portal covering the fast-changing global payments sector, with
How should small business owners continue motiving employees? Chargebacks911 COO Monica Eaton-Cardone appeared in a recent feature for the MyCorporation blog discussing this question. She and seven other successful small business owners weighed in to provide their advice as to how management can best motivate and inspire their teams. MyCorporation is a leading provider of online document filing services for
Chargebacks911 COO Monica Eaton-Cardone appeared in a recent feature for RealSimple, weighing in on the value of credit card rewards. Real Simple is an American monthly magazine published by Dotdash Meredith. The magazine features articles and information related to homemaking, childcare, cooking, and emotional well-being. Credit card rewards are a beneficial way to earn miles, points, and cash-back just for
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.