Can Visa Rapid Dispute Resolution Help You Avoid Chargebacks? No merchant likes product returns. That said, a return is better than a chargeback, any day. With help from the new Visa Rapid Dispute Resolution (RDR) service, merchants now have the opportunity to issue refunds to customers and thereby avoiding many of those costly chargebacks. Visa RDR will be active for
Chargeback Reasons: Why Do Customers File Disputes? Chargeback reason codes are meant to offer insight into why customers file disputes. However, they’re seldom what they seem at first glance because chargebacks themselves have morphed into something completely different over the last few years. What started as a crucial element of consumer protection was manipulated into a consumer-driven tool to commit
EMV Liability Shift: Where Things Stand The EMV liability shift introduced by the major credit card networks went into effect October 2015. It was designed to encourage merchants, banks, and consumers to make EMV “chip” cards their preferred type of payment card transaction. There was a lot confusion on the part of merchants and issuers alike in those first months.
We Partnered with Get ‘Em Hooked Tampa Bay to Make This an Extra-Special Holiday Season In addition to our regular weekly Charity Challenge commitment, we at Chargebacks911® wanted to do something special for the holidays. This year, we decided to partner with Get ‘Em Hooked Tampa Bay to help support their annual holiday toy drive! Get ‘Em Hooked Tampa Bay
Monica Eaton-Cardone Brings Wealth of Expertise to New Advisory Role We’re happy to announce that the Emerging Payments Association (EPA) recently invited Chargebacks911 COO Monica Eaton-Cardone to sit on their advisory board for 2021. The EPA is an organization promoting collaboration and innovation across the payments ecosystem. Members of the board are nominated and voted on by the members of
We’ve Been Shortlisted for the Card and Payments Awards 2021 We’re proud to announce that Chargebacks911 have been recognized once again for the Card & Payments Awards! This marks the 16th year of the Card & Payments Awards, presented by Prime Sponsor, TSYS. Additional support for the awards is provided by Discover, Fiserv, Visa, Mastercard, and more. The event is
Monica Eaton-Cardone Asks ‘What Will Happen When Cryptos Become Political?’ A change of government can mean significant changes in policy regarding financial and trade regulations. This is especially true if, as Chargebacks911® COO Monica Eaton-Cardone notes in a new feature for Finance Magnates, the asset being regulated could be perceived as inherently political in nature. Finance Magnates is the world’s
Monica Eaton-Cardone Says Legislation is Necessary in a New Interview for Fox & Friends Chargebacks911 COO Monica Eaton-Cardone is an outspoken advocate for greater and more up-to-date consumer protections in the digital space. In a new feature for Fox and Friends, Monica speaks to the need for consumers’ constitutional rights to reflect the realities of contemporary life. Fox & Friends
Chargebacks911® COO’s Latest Guest Feature as Part of the Forbes Technology Council With COVID-19 having a deep impact on the food and beverage industry, many merchants hope that digital channels could present a viable path forward. Chargebacks911 COO Monica Eaton-Cardone, a world-renowned leader in the field of payments and risk management, warns that opening up to new channels will present
Events We're Attending
IMRG Virtual Fashion Connect 2021
MAG Mid-Year Conference 2021
ABTA Travel Finance Conference
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.