The latest annual figures show Account Takeover Fraud costing victims an average of $263 out of pocket. Account takeover fraud cases increased by 45% in just the second quarter of last year, according to a study from October 2017. What exactly is account takeover, and why does it suddenly seem to be the favorite tool of fraudsters? What is Account
The Secret to Prevent Billions in Return Fraud! The period between Thanksgiving and the end of the year is prime time for retail. But, once the presents are opened and the leftovers finished up, the holiday hangover sets in. We’re talking about returns, of course…but we’re also talking about return fraud. These are unfair return requests from otherwise legitimate customers
Separating Chargeback Fact from Fiction in the New Study from Kount® & Chargebacks911® Information on chargebacks is notoriously hard to come-by. Chargeback reason codes often mask friendly fraud, rather than genuine criminal fraud. Outdated, inconsistent policies make it hard to track information and dispute cases. Few merchants possess vital knowldge of complex regulations and chargeback history to identify dispute triggers
Agreement Brings Revolutionary Chargeback Solutions to Radial Client Base We’re happy to introduce Radial, a recognized leader in managing omnichannel technology and operations, as our newest partners in the fight against eCommerce risk. This new partnership integrates our proprietary technologies with Radial’s powerful omnichannel solutions to deliver unparalleled chargeback reduction to their client base. Now, Radial clients of all business
Chargebacks911® Shortlisted for FStech Awards 2018 Chargebacks911’s UK-based team have just been shortlisted for the FStech Awards’ Anti-Fraud or Security Solution of the Year title for 2018. We’d like to thank FStech for this honor, and—of course—congrats to our UK team for bringing in our first award nomination of the year! Finalists…Two Years Running This is our second-consecutive placement in
‘There’s No Such Thing as Friendly Fraud’ May Revolutionize Your Business Despite the name, there is nothing friendly about friendly fraud. This pervasive source of revenue loss will steal as much as $30 billion a year from online merchants by 2020. If you operate in the eCommerce space, you probably already know how friendly fraud can steal your sales revenue
We at The Chargeback Company™ are honored to be selected as finalists once again for the FStech Awards 2018. Please join us in London this March to celebrate the occasion!
The FStech Awards are among the most important and prestigious honors in the financial service technology sector. We are being recognized by the organizers in the Anti-Fraud or Security Solution of the Year category, acknowledging our unparalleled, all-in-one solution for chargebacks. (more…)
Chargebacks911® returns this May as official sponsors of the CNP Expo 2018 in Orlando, Florida. (more…)
Europe-based payments and risk professionals: don’t pass up your spot at the MRC European Conference 2018!
The Merchant Risk Council welcomes more than 500 professionals to Dublin this year, representing the brightest experts in the merchant, solution provider, issuer, card scheme, and law enforcement fields. (more…)
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm that grew out of necessity: recognizing there was no single comprehensive solution for effectively managing all chargeback issues … we created one.
Chargebacks911® was developed by merchants, for merchants. We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source. By helping card-not-present merchants address both sides of the chargeback issue—prevention and representment—we’re dynamically helping them minimize risk and maximize revenue.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
In its simplest form, Chargebacks911® helps merchants grow their businesses by helping them reduce their overall number of chargebacks … which in turn leads to reduced chargeback costs and fees, and increased revenues.
Preventing chargebacks and recovering merchant revenue is our sole focus. We’re uniquely qualified in that our platform is based on both the viewpoint and practices of the merchant and the viewpoint and practices of the card issuers and acquirers. There’s nothing else like it available—we even guarantee your ROI!
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargeback911 offers the payments industry’s only comprehensive, proactive chargeback solution. Through an unparalleled combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. Our exclusive system provides dual-layer chargeback management with solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Alerts Get more revenue with less risk from your affiliate programs
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Comprehensive MAC Reports Optimize your processing program
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review, a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks.
Whether you’re looking for on-demand assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.