Is a Return Item Chargeback Cause for Merchant Concern? You may be surprised to learn that a return item chargeback isn’t really a chargeback at all. At least, not in the way we normally talk about them here. With a standard chargeback, a customer files a dispute against a merchant to recover funds. This is an interaction between a cardholder
How Visa Chargeback Rules Impact Merchants Visa chargeback rules make up a framework for seeking fair and efficient resolution between merchants and Visa cardholders. These regulations govern all aspects of the chargeback process. They determine every step, from outlining when and how chargebacks may be filed, all the way through to issue resolution. All major card networks have similar rules
Is Your Win Rate Accurate? If Not, You’re Leaving Money on the Table. Let’s say an issuer files a chargeback against you on behalf of a cardholder. You have two choices in this scenario: accept the dispute and lose the money from the sale, or fight back through the representment process if you believe the dispute is invalid. Your chargeback
We Claimed One Win & One Honorary Mention at the FStech Awards 2020 Chargebacks911® continues to shake things up in the UK payments and banking space. Our team’s latest honor is from FStech, who selected us as the winner of the Best Use of Data & Analytics award, and a finalist for the Technology Provider of the Year award! The
We Collaborated With the Emerging Payments Association on This Timely New Study Chargebacks911 are official sponsors of Unleashing the potential of Open Banking, a fascinating, up-to-date new study from the Emerging Payments Association (EPA). The COVID-19 crisis underscores the need for a strong digital economy. Now, more than ever, we need digital alternatives to free up choice and flexibility in
Revenue Recovery Aid For Online Merchants Impacted by COVID-19 In the wake of the ongoing COVID-19 outbreak, industry leader Chargebacks911 has announced the availability of a new fast-relief process, including access to the company’s award-winning revenue recovery tools without requiring a long-term contract. The ongoing COVID-19 crisis has led to a massive increase in eCommerce sales. Unfortunately, this has been
Chargebacks911® Exec Interviewed by The Times of Israel Monica Eaton-Cardone, Co-Founder and COO of Chargebacks911, is widely recognized around the globe as a prominent leader in payments, technology, and finance. She was recently asked to share some of her insights on leadership and corporate responsibility in a special feature for The Times of Israel. The Times of Israel is one
Company’s New Feature for Payments Cards & Mobile Chargebacks911 COO Monica Eaton-Cardone commented on the threat posed by chargebacks in a post-COVID marketplace in a new feature for Payments Cards & Mobile. Payments Cards & Mobile is a market intelligence hub for global payments news, research and consulting. Leveraging 15 years of data across 43 markets, their award-winning resources and
Monica Eaton-Cardone Hosts New Q&A Session for Subscription Merchants Monica Eaton-Cardone appears in a new guest feature for Subscription Insider, answering the industry’s top questions about COVID-19, subscriptions, and online fraud. Subscription Insider is leading source of inside intelligence on how to build, market and sell profitable subscription-based products and services. They offer unique insider knowledge and nuts-and-bolts skills you’ll
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Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.