High Risk Knowledge Guide

High-Risk Merchants

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  2. High Risk
  3. High-Risk Merchants
  4. High-Risk Merchant Providers

Knowledge Guide Chapters

  1. What is a High-Risk Merchant?
  2. High-Risk Businesses
  3. High-Risk Merchant Accounts
  4. High-Risk Merchant Account Fees
  5. High-Risk Merchant Providers
  6. Merchant Monitoring Programs
  7. MATCH List
  8. Reduce Merchant Risk

High-Risk Merchant ProvidersQuestions to Ask When Choosing a Provider & Leading Service Providers

David DeCorte | May 8, 2026 | 8 min read
High-Risk Merchant Providers

In a Nutshell

Do you know what to look for in a high-risk processor? What about the questions to ask before signing? In this chapter, I’ll provide a rundown on these questions, and also provide an overview of leading providers in the high-risk merchant processing space.

Top High-Risk Merchant Account Providers of the Year

So, you need help from one of these service providers. Where should you start your search, though?

Not to worry. We’ve already done the work of compiling some of our “best of the best” service providers for the high-risk space, along with the questions that you should ask of every candidate before you sign an agreement.

High-Risk Merchants

A high-risk merchant is a business that payment processors and acquiring banks consider more likely to generate chargebacks, fraud, or regulatory complications. This classification affects your ability to secure processing, the fees you’ll pay, and the contract terms you’ll face. But... it’s not necessarily a permanent stain. With the right strategies, many merchants can reduce their risk profile and improve their processing situation over time.

Questions to Ask When Choosing a Provider

You should perform thorough due diligence before selecting a high-risk merchant account provider. This means asking tough questions surrounding the provider’s:

Expertise & Reputation

Ensure the provider has experience dealing with businesses in your vertical. Questions to ask include:

  • How long have you worked with businesses in my industry?
  • What do you deem an “excessive” chargeback rate, and what are the consequences?
  • Do you have any case studies or testimonials from other clients in my vertical that you can share?

Costs

We mentioned earlier that high-risk accounts are costlier to maintain compared to standard accounts. To dig deeper, you can ask:

  • Can you provide a schedule of fees? Are there any hidden fees you’d like us to know about?
  • What upfront and recurring fees do you charge? What is the general fee structure like?
  • Do you impose fees or surcharges for disputes?
  • What are your processing fees for credit and debit card transactions? What about other payment methods?
  • Are there additional surcharges for recurring billing or renewals?

Contract Terms

Find out what the contract says about reserve policies and transaction limits, the duration of the contract, the procedure for renewing or renegotiating contracts, and termination penalties. The contract should also state whether it’s possible to renegotiate fees based on their performance:

  • Do contracts come with minimum term lengths? What happens if I want to cancel early or switch providers?
  • What is your renewal or cancellation notice period? If I don’t cancel within that period, do you charge penalty fees?
  • Do you match rates of other providers?
  • Are fees negotiable? If I achieve lower chargeback rates than anticipated, will my fees decline?

Fraud Prevention Measures

Compare processors to see which of them have better fraud detection and response features. Consider asking about:

  • What fraud detection and prevention tools do you offer? Are they included, or do they come at an extra cost?
  • What features do you offer to merchants who want to proactively decrease the number of chargebacks they receive?
  • From a fraud prevention perspective, what sets your services apart from your competitors? What about from a standard merchant processing provider?
  • Can we access real-time transaction data?
  • Do you offer integrations with third-party fraud prevention and/or dispute response providers?

Account Approval Process

Find out about the documentation needed for application, how an application is submitted, and the duration it takes to get their account approved or declined. Also, ask about possible reasons why an application can be declined, and steps to take to rectify such situations:

  • Can you walk me through your underwriting process? What metrics do you use to evaluate our risk and price your services?
  • What documents do we need to provide to you? What supplemental information can we provide to speed up the process on your end?
  • How long does your underwriting process take? If approved, when will our account be ready to use?
  • If we’re not approved, will you provide a reason for the denial? Can we re-apply?

Customer Support

Consider the availability and quality of a high-risk service provider’s customer support channels. Clarifying questions include:

  • Are there different channels for general inquiries and technical support?
  • How available is your customer support team? How long will we have to wait for a response by email, phone, or live chat?
  • Do you have a self-serve knowledge center or databases we can use to solve common problems on our own?
  • How can we share feedback? How do we know if you are acting upon our feedback?
  • If we have an urgent problem, how will you handle it? Do you offer a direct hotline or a dedicated account manager?

Payment Methods

Find out what card brands are supported, the payment methods accepted, whether international payments are accepted, and whether you can create and send invoices through the processor’s system:

  • Which card networks are supported, and which aren’t?
  • Do you support international cards or allow cross-border transactions? How are currency conversions handled?
  • Do you support alternate payment methods, like ACH?
  • What about foreign alternatives, like FPS or SEPA?
  • Beyond card payments, do you support invoicing, bill pay, or other AR/AP features?
  • What data protection standards, laws, or regulations do you follow? How do we know that you’re keeping our data and our customers’ data safe? Have you suffered any recent hacks or data breaches?

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Top High-Risk Merchant Account Providers of 2026

We referenced our own internal data and historical pricing information, as well as reviews and product listings from G2 and Forbes to compile our “Best High-Risk Processors” list. Entries are listed in alphabetical order:

Bankful

Bankful

Bankful offers high-risk merchants fast approvals and instant access to processing, backed by industry-leading chargeback management tools like real-time alerts, Visa RDR, and streamlined representment. With advanced tech and seamless integrations, Bankful is a tech-forward, high-risk payment processor.

Partial List of Verticals & Product Focus:

Adult entertainment, CBD products, cryptocurrencies, cannabis products, gambling, travel, pawn shops, smoking accessories, subscription billing, BNPL

Bankful Pricing:

Bankful offers flexible monthly plans designed to fit businesses of all sizes and risk levels:

  • Basic: $0/month. Includes credit card processing & chargeback management%
  • Plus: $25/month. Adds digital wallets, eCheck, fraud protection, email/SMS invoicing, QuickBooks, chargeback management
  • Premium: $95/month. Includes everything above, plus crypto, subscriptions, customer assistance fee, and chargeback management
  • API Concierge: $495/month. Includes above, and adds in a dedicated Slack channel with 24-hour turnaround, one hour of Google meetings per week, and API access.

Credit card processing fees are competitive and vary depending on the business type and risk profile.

Pros:

  • Wide range of integrations
  • Excellent customer service
  • Transparent pricing

Cons:

  • Monthly fees in higher service tiers
  • Limited subscription management features
  • Only works for merchants based in US

Learn more about Bankful


High-Risk Merchant Providers

Durango Merchant Services

Durango Merchant Services  is highly regarded for its exceptional customer support. They specialize in finding accounts for merchants with poor credit or excessive chargebacks. Durango supports transactions in various currencies, including crypto. The company also offers fraud protection and gateway integration.

Partial List of Verticals & Product Focus:

International, offshore, credit repair, bad credit, vaping & supplies, fantasy sports, nutraceuticals, MLM, membership/subscription, travel, dating

Durango Merchant Services Pricing:

While Durango does not advertise its pricing, custom quotes show that the monthly fee starts at $10 and access to the payment gateway can cost an additional $10–$15 per month.

Pros:

  • Serves high-risk companies globally
  • Offers fraud protection services 
  • Supports processing for cryptocurrency transactions
  • High customer reviews

Cons:

  • Fee details only available by quote
  • Monthly fees and minimums
  • Doesn’t support all high-risk businesses

Learn more about Durango Merchant Services


High-Risk Merchant Providers

Easy Pay Direct

Easy Pay Direct offers an exclusive payment gateway designed to be user-friendly. The company’s unified solution handles high-volume transactions and  multiple merchant accounts through a single payment gateway. They also offer unlimited transactions for high-value purchases and have high customer feedback.

Partial List of Verticals & Product Focus:

Information products, supplements, CBD, SaaS, general eCommerce, MLM, adult industry, nutraceuticals, alcohol, firearms & ammunition, high-ticket

Easy Pay Direct Pricing:

There are no specific fees available, but historically there has been a one-time $99 setup fee, and monthly account fees starting at $24.95/month.

Pros:

  • Transparent pricing
  • Free virtual terminal
  • Extensive third-party integrations

Cons:

  • US & Canada only

Learn more about Easy Pay Direct


High-Risk Merchant Providers

Fasto Payments

Fasto Payments provides an "all-in-one" solution for high-risk merchants. They connect customers with over 100 different card processors, offering chargebacks alerts, cryptocurrency processing, and more than 20 alternative and local payment methods. They also provide live 24/7 support for customers.

Partial List of Verticals & Product Focus:

Adult entertainment, CBD products, cryptocurrencies, dating, financial services, gambling, gaming, hospitality, travel.

Fasto Payments Pricing:

Fasto has no online pricing information.

Pros:

  • “All in one” services
  • 24/7 customer support
  • Chargeback alerts

Cons:

  • Website does not disclose pricing
  • Website does not disclose pricing

Learn more about Fasto Payments


High-Risk Merchant Providers

Inovio

Inovio emphasizes the flexibility and seamless integration of their platform, which works with multiple payment technologies. Their platform combines essential features with extensible data and clean interface to make the gateway experience frictionless.The platform also includes adaptable APIs.

Partial List of Verticals & Product Focus:

Adult, bail bonds, coaching, collections, dating, eBooks, fantasy sports, firearms & ammunition, gaming, nutraceuticals, telemedicine, travel.

Inovio Pricing:

For the most part, Inovio does not publish rates on their website. They do mention a separate fee schedule that is available once terms have been negotiated. This suggests a tiered or tailored pricing model.

Pros:

  • Quick setup
  • Dedicated relationship manager
  • Ability to keep cards on file

Cons:

  • Fees aren’t listed online
  • Early termination fee
  • Limited integrations

Learn more about Inovio


High-Risk Merchant Providers

Instabill

Instabill specializes in international high-risk accounts which can be set up to accept over 150 major currencies. Other services include EMV card readers and swipers, mobile payments, and ACH processing, plus eCommerce solutions including virtual terminals and payment gateways.

Partial List of Verticals & Product Focus:

Adult, bail bonds, dating, CBD/hemp, gaming, gambling, financial consulting, vaping/eCigarettes, nutraceuticals, telemedicine, travel.

Instabill Pricing:

Instabill offers a Merchant Account Fees page explaining why it can’t give you a firm quote without more information. Instabill does not require a fixed contract length.

Pros:

  • Fast application process
  • Highly rated tech support
  • Fraud prevention tools

Cons:

  • Costs may be higher than other providers
  • Typically requires a rolling reserve
  • Higher termination fees and fees for withheld funds

Learn more about Instabill


High-Risk Merchant Providers

PaymentCloud

PaymentCloud is another high-risk processor known for exceptional customer service, with direct involvement and guidance both during and after onboarding. The company can process payments via credit card, ACH, eCheck, or cryptocurrency, as well as a range of transaction modes.

Partial List of Verticals & Product Focus:

CBD oil, firearms & ammunition, adult entertainment, credit repair, bad credit, vape/eCigarettes, airlines, tax preparation.

PaymentCloud Pricing:

PaymentCloud doesn't offer a uniform fee structure like many providers catering to high-risk merchants. You’re likely to have a monthly minimum processing charge of around $25, but minimal other fees compared to some other providers.

Pros:

  • Dedicated account manager
  • Same-day setup
  • No cost-credit card processing

Cons:

  • Fees aren’t listed online
  • Monthly volume limit
  • Not for Ultra High Risk

Learn more about Instabill


High-Risk Merchant Providers

PayKings

PayKings offer affordable merchant services, online credit card payment processing, and multiple other services to help merchants get sustainable payment processing in high risk industries. All offerings can be seamlessly integrated with the merchant’s existing platform.

Partial List of Verticals & Product Focus:

Adult entertainment, CBD, credit repair, firearms, hemp, nutraceuticals, travel, vape/eCigarette, pawn shops, collectables, dating.

PayKings Pricing:

PayKings provides customized pricing for each merchant individually. The company advertises rates “as low as 2.49%,” which usually implies tiered pricing. Amounts will vary depending on volume and vertical.

Pros:

  • No setup or application fees
  • Multiple currency options
  • Some chargeback protection offered

Cons:

  • No clear prices on website
  • Early termination fee
  • Some complaints of slow response

Learn More about PayKings


High-Risk Merchant Providers

Payline

Payline believes in transparency. They were the first company to display merchant processing fees directly on their website. The company’s omnichannel solutions provide options for businesses across all industries and sizes, tailored to fit individual needs.

Partial List of Verticals & Product Focus:

Businesses with long delivery times, credit & debt relief, medical marijuana, retail cannabis, tobacco/vape, travel.

Payline Pricing:

Payline uses an “interchange plus pricing” plan due to its transparency. Customers can take advantage of the wholesale rates set forth by the card brands. Payline then adds a small service fee.

Pros:

  • Competitive, transparent pricing
  • No cancelation fee
  • Dedicated account managers

Cons:

  • Occasional complaints of unexpected fees
  • Monthly fees
  • Need separate plans for in-person vs. online processing

Learn More about Payline


High-Risk Merchant Providers

Soar Payments

Soar Payments specializes in payment solutions for hard to place merchants, especially those labeled “high risk.” The company offers merchant accounts, ACH, payment gateway, and related payment technology, along with competitive pricing, a straightforward application procedure, and outstanding customer service.

Partial List of Verticals & Product Focus:

Antiques & collectibles, CBD products, subscription/recurring payments, credit repair, fantasy sports, firearms, travel, MLM, nutraceuticals, SaaS

Soar Payments Pricing:

Soar keeps their customer fees private, but provides instant online quotes, with no offline paperwork. Online quotes are based on “industry minimum” pricing that eliminates haggling.

Pros:

  • Instant online quotes
  • Robust customer support based in the U.S
  • Responsive customer service

Cons:

  • Not global
  • Does not work in certain verticals

Learn more about Soar Payments


High-Risk Merchant Providers

SecureGlobalPay

SecureGlobalPay offers full-service payment processing for both retail and high-risk industries. The company is well-known for assisting businesses that have been previously terminated, rejected, or labeled as “hard-to-place.” They provide both high-risk merchant accounts and a powerful payment gateway with advanced fraud protection and integrations for chargeback management.

Partial List of Verticals & Product Focus:

Firearms & ammunition, adult entertainment, travel, high-ticket and high-volume merchant accounts, credit repair, debt collection, nutraceuticals, domestic and offshore merchant accounts

SecureGlobalPay Pricing:

SecureGlobalPay does not publish its exact fee structure online. There are no setup or cancellation fees. Most of their merchants opt for an Interchange Plus Pricing model. The processing rates can be negotiated based on your processing volume, business type, and risk classification.

Pros:

  • No setup or application fees
  • Straightforward online application
  • Zero-fee processing programs available
  • Dedicated account manager

Cons:

  • Fees are not listed on the website
  • Does not work with the Asian market

Learn more about SecureGlobalPay


Next Chapter

Merchant Monitoring Programs

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