We’ve Recovered Over $1 Billion in Revenue for Merchants Over the Last Decade
We at Chargebacks911 are proud to celebrate our tenth anniversary as the world’s leading experts in chargeback management! In a recent feature for The Fintech Times, co-founders Monica Eaton and Gary Cardone shared where the company is headed next.
The Fintech Times is a bimonthly publication exploring the explosive world of financial technology. They blend first-hand insight, opinions, and expertise with observational journalism to provide a balanced and comprehensive perspective of this rapidly evolving industry.
Way back in 2011, Chargebacks911 became the first brand to introduce the concept of end-to-end merchant chargeback management. In the decade since, we’ve expanded from a small consulting firm to more than 400 employees in North America, Europe, and Asia. We serve 45,000 active merchants around the world in 27 different verticals. And, as Monica and Gary explain, this is just the beginning.
“Chargebacks911 will continue to innovate and expand our technology and solutions to support the growing, multi-acquired, multi-currency, and multi-lingual merchants and FIs who are raring to take advantage of the expanding global opportunities,” Gary explains.
Monica predicts the eCommerce market will dominate in the next decade. This will present a greater need than ever for Chargebacks911’s services.
“There is a big change coming over the next decade…we are dealing with a structural and permanent shift in merchant-led technology and consumer behavior,” Monica says. She explains that to protect merchants against chargeback abuse, we must “push for industry-wide effective chargeback management systems, updated dispute rules based on modern (and future) commerce, and adequate support for both merchants and financial institutions.”
