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Chargebacks911® COO Named ‘Consumer Service Hero of the Year’!

Monica Eaton-Cardone & Chargebacks911 Take Multiple Titles at 2021 American Best in Business Awards

We’re pleased to announce that both Chargebacks911, and our COO Monica Eaton-Cardone, took home new titles at the 2021 American Best in Business Awards!

The American Best in Business Awards program recognizes the achievements of executives, employees, and teams, as well as accomplishments in company performance, products and services, PR, marketing, and communications. The awards are open to all organizations with at least one or more offices in the US, including startups, government, public, private, for-profit, and non-profit organizations.

Having launched Chargebacks911 back in 2011, Monica has been integral to the company’s growth and direction. Even during the most difficult moments of 2020, Monica’s leadership steered the company toward continued and ongoing success. As explained by the judges, Monica’s Consumer Service Hero of the Year win recognizes her for Chargebacks911’s success at protected more than one billion consumer transactions from fraud during COVID’s peak.

Of course, this wasn’t our only victory. Chargebacks911 also took home the following titles:

  • Team of the Year – SILVER WINNER
  • Company Response of the Year – SILVER WINNER
  • Company Innovation of the Year – BRONZE WINNER
  • Best Technology – BRONZE WINNER

Finally, our UK-based subsidiary Fi911 also took home gold in the Public Service Hero of the Year category, and silver in the Best Product category. Congrats to everyone on these fantastic wins!

“I launched Chargebacks911 in 2011 as a small gig that I could manage on the side, while my main focus remained on my eCommerce business,” Monica says. “A decade later, I’m still amazed at everything we’ve managed to accomplish. These latest awards further validate what I’ve known all along: Chargebacks911 is truly the most revolutionary actor in the payments and chargeback management space.”

Click here for more information about the 2021 American Best in Business Awards.