friendly fraud interview

This Fraud May be “Friendly,” But Costs Are High

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This holiday season, the phrase "the customer is always right" holds a new kind of menace for merchants.
"No matter where you turn, they're always right, so you can't do anything about the problem of chargebacks because,

friendly  fraud

Chargebacks and “Friendly” Fraud

The American Dream has long powered the aspirations of citizens with the idea that you can be whatever you want to be, work wherever you see fit, and succeed. Some might argue that with the growth of eCommerce,

mrc friendly fraud

Monica Eaton-Cardone Brings “Friendly Fraud” to Light at Merchant Risk Council (MRC) Vegas

TAMPA BAY, Fla., Nov. 18, 2014 /PRNewswire-iReach/ -- Monica Eaton-Cardone, a veteran risk-mitigation specialist in the payment-processing industry and driving force behind parent company Global Risk Technologies™ and its subsidiaries, Chargebacks911® and eConsumer Services®, will be a guest speaker at the Merchant Risk Council (MRC) Vegas to be held March 23-26,


Monica Eaton-Cardone Appointed Chief Operating Officer

Monica Eaton-Cardone Appointed Chief Operating Officer (COO) of Chargebacks911®

Chargebacks911®, and its parent company Global Risk Technologies™, is pleased to announce the formal appointment of Monica Eaton-Cardone as Chief Operating Officer.

An Essential Industry Solution

In 2009,