The 2024 Cardholder Dispute Index, published by Chargebacks911 in collaboration with The Strawhecker Group, was recently spotlighted by West Orlando News.
West Orlando News has emerged as a leader in hyperlocal news, commentary and the online citizen journalism movement. Their approach to local-first news, feature stories, politics, education, crime and quality of life issues is refreshing for its honesty and accuracy, and reflects the real world in the middle of the I-4 corridor.
The study found that consumers had added more payment cards to their lives since the beginning of the pandemic. But, as the article notes, this has been uneven across genders. Women reported having 4.8 cards on average, while men held an average of 6.2.
“The trend towards online shopping is obvious,” states Jarrod Wright, the head of marketing for Chargebacks911, in the piece. “eCommerce currently accounts for nearly 16 percent of all retail sales in the U.S., and estimates show that number will be over 20 percent by 2027. Americans are relying more and more on digital transactions, and payment cards allow them the flexibility to shop in a way that’s in line with their preferences.”
