writing a rebuttal

Chargeback Rebuttal Letter

Writing a Winning Chargeback Rebuttal Letter

There are various stages in the chargeback process. If you wish to fight a chargeback (also known as chargeback representment), you’ll have to write a chargeback rebuttal letter.

reduce chargebacks

How to Reduce Chargebacks

Reduce Chargebacks and Minimize Headaches

There are two components of an effective chargeback management strategy. First, merchants must aim to reduce chargebacks. Next, they must dispute chargebacks that slip through the protective barrier. It doesn't take a genius to figure out that the better your prevention strategy,

special item order

Special Order Chargebacks

Preventing Chargebacks for Special Order Merchandise

The beauty of unique merchandise, especially things created and customized to an individual’s unique specifications, can be hampered greatly by the possibility of special order chargebacks.
If you fall into the customizable merchandise category,

card not present

Preventing Card-Not-Present Chargebacks

Best Ways to Prevent Card-Not-Present Chargebacks

While the eCommerce surge introduces great earning potential for businesses, it has also lead to problematic financial conditions.
The number of card-not-present chargebacks is increasing just as quickly as card-not-present transactions.


What is a Bank Chargeback?

Cardholder vs. Issuing Bank: Who Files a Chargeback?

Chargebacks are confusing enough for merchants. Why does there have to be such complicated, redundant terminology too?! For example, what is the difference between a bank chargeback and a regular chargeback?

cb compliance

Chargeback Compliance™

Determine Your Chargeback Compliance™ Score

Business success demands a continual evaluation of tactics and strategies along with a careful analysis of risk versus reward. Unfortunately, it is not always easy to create thresholds and evaluation processes to gauge progress.

what cb chargebacks

What are Credit Card Chargebacks?

How a Credit Card Chargeback Affects the Merchant

Any cardholder who uses a payment card (credit, debit, or prepaid) has the right to utilize the consumer protection mechanism known as the chargeback. Both consumers and merchants should be aware of the conditions that apply to using this consumer protection,


Common Chargeback Myths

Don’t Fall for Common Chargeback Myths

Chargebacks are every business's nightmare. Because they are dreaded, they have a bad reputation and have sparked many myths.
Don’t let common chargeback myths scare you. There is a way to manage these financial setbacks.


Chargeback Analyst: In-House or Outsource?

Should Your Company Hire an In-House Chargeback Analyst or Outsource to a Professional?

For many merchants, chargeback management is an essential task. Without proper prevention and dispute practices, chargebacks will steal revenue, increase risk,