Payments Can't Get Fast Until Trust Issues are Fixed

Chargebacks911® COO’s Latest Column for PaymentsSource

Everyone’s pushing for faster, frictionless and more efficient payments in the digital market. In her new feature for PaymentsSource, though, Chargebacks911 Co-Founder and COO Monica Eaton suggests that, without increased trust, faster payments will be a losing venture.

PaymentsSource offers independent and authoritative analysis for every segment of the payments industry. As such, they’re one of the most trusted perspectives for news and information about new developments in the space. Monica is a regular contributor to their PayThink section, which invites payments professionals and thought leaders to share their insight.

In the feature, Monica notes that it’s not all perfect with faster payments. New payments processes and technologies could complicate chargebacks and fraud prevention, for instance. “Don’t get me wrong; innovation is a good thing,” Monica says. Instead, the challenge lies in how we implement changes.

“The ramifications of completely replacing our existing payments clearing infrastructure are hard to predict. Whenever we have major industry changes generating uncertainty, it’s usually a safe bet that fraudsters find ways to manipulate the situation before we know how to secure it against them.”

With billions of dollars on the line each year, it’s not a matter the payments industry can afford to take lightly.

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