News

Chargebacks911® Welcomes Robert Hoover as New VP of Business Development

Chargebacks911® Welcomes Robert Hoover as New VP of Business Development

New Voice to Execute Strategy, Identify Opportunities & Grow the Company

We're excited to announce Robert Hoover as the newest addition to our team!

Robert brings with him more than 25 years of experience in financial services. He's occupied senior roles at several major brands in that time including Forter and Accertify, as well as American Express, where he served as Senior Manager of Sales, Director of Strategy & Analysis and Director of Reengineering.

During his tenure with Accertify, Robert solidified his position as a business development workhorse, having been recognized as the company’s number one salesperson. He refined his experience in the finance arena, selling a SaaS-based solution for fraud prevention and chargeback management in the card-not-present space to C-level executives at Fortune 500 companies. He signed deals with global brands including American Airlines, General Motors, Walt Disney, Federal Reserve Bank, and Barnes & Noble.

Robert’s proven know-how and successes will be invaluable in his new position at Chargebacks911. “While I have worked broadly in the sector and more recently specialized in fraud prevention, it’s an honor to be working with such an established and well thought of company as Chargebacks 911," he says. “Not only do I think the product is an exciting one to work with, I feel the same about the company itself. It hits the sweet spot of being a well-established player in the field with exciting technology that refuses to rest on its laurels as it is consistently innovating and driving change within the industry.”

David Jimenez, Chief Revenue Officer at Chargebacks911, noted that Robert's experience will serve the company well, as we anticipate immense disruption in the payments space over the coming years.

“Digital payments now touch every industry, with Covid forcing a significant shift to online and card-not-present transactions,” David said. “With the benefits of eCommerce, every company must also accept that in turn they will be faced with disputes and chargebacks. This is where Robert will step in, flexing his vast expertise in sales, payments and strategy, to support them with an industry-leading platform and second to none expertise that can transform their operations.”