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When to Make a Code 10 Call

Preventing Chargebacks with Code 10 Authorization Request

Credit card fraud can occur in both card-present and card-not-present transactions. Generally, card-present transactions, which occur face-to-face, have lower rates of fraud--which means that fewer chargebacks result.

marketing chargebacks

Marketing Causes Chargebacks

When Your Marketing Causes Chargebacks

Marketing is an essential element for any business's success, but an ineffective tactic can just as easily become a liability instead of an asset. It's important for businesses to understand how bad marketing causes chargebacks and revenue loss.

social media

Social Media and Chargebacks

The Correlation between Social Media and Chargebacks

Social media not only shapes the way we interact with friends, it also impacts the way we do business. For this reason, business owners and marketing professionals need to be aware of how social media can help or hinder chargeback management.

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Counterfeit Transactions

Chargebacks Associated with Counterfeit Transactions

Many chargebacks are the result of fraud. However, there are certain actions, or lack thereof, on the merchant’s part that can lead to disputes.
Counterfeit transaction chargebacks are usually a combination of these two factors.

abc monica

Chargebacks911® Advises ABC 7 Viewers about Friendly Fraud

Friendly Fraud is Online Shoplifting

The idea of online shoplifting may sound a bit farfetched--inconceivable even. But essentially, that’s the most accurate way to define what is now being labeled “friendly fraud.”
A new trend is taking shape among credit card shoppers;

international

International Chargebacks

Preventing Chargebacks Resulting from International Orders

The internet is a great tool for connecting buyers and sellers from around the world; however, that degree of global connection comes with greater risk of fraud.
When going global via the internet,

visa

Visa Chargeback Reason Code 30

Reason Code 30: Services Not Provided or Merchandise Not Received

A reason code is assigned to each chargeback a company receives. It describes exactly why the dispute was filed. But all the major credit card companies have their own set of reason codes.

authorization denied

Authorization Errors

Avoid Chargebacks Associated with Authorization Errors

While fraudulent transactions may be a major contributor to chargebacks, there are other, more avoidable, instigators too.
One area that is troubling to merchants revolves around authorizations. It is essential to get proper authorization prior to concluding a sale.

mistakes business

6 Business Mistakes that Cause Chargebacks

Make these Mistakes and You Can Expect Chargebacks

For online merchants, it’s likely that chargebacks are already an unpleasantly familiar phenomenon.
However, there’s something you probably didn’t know: simple, in-house business mistakes are likely causing a significant portion of your chargebacks.

win dispute

Successful Chargeback Disputes

Is it Possible to Win a Chargeback Dispute?

Chargebacks are the silent killer of online businesses. In order to stay afloat, merchants must integrate representment into their chargeback management practices.

What is Chargeback Representment?