abandonment shopping cart

Shopping Cart Abandonment

How Cart Abandonment Costs Merchants Trillions Each Year & What to Do About it

Consumers added more than $9 trillion to online shopping carts in 2017. Due to shopping cart abandonment, though, only about 25% of that total will ultimately make it through the checkout process.

last minute holiday

Last-Minute Holiday Prep

The Holidays Are Here…Are You Ready?

After months of preparation, the holidays are finally upon us.
According to the National Retail Federation, consumers are expected to shell-out roughly $682 billion between Thanksgiving and the end of 2017.

cookie stuffing

Cookie Stuffing

Are Slick Affiliate Fraudsters Boosting Their Conversion Through Cookie Stuffing?

Cookie stuffing: no, it’s not a delicious snack. It’s an illegal practice designed to cheat merchants out of their own hard-earned profits.
If you work with affiliates to drive sales,


Chargeback Fraud

There’s Nothing Friendly About Chargeback Fraud

"Fraud" is one of the most common reasons cardholders cite when filing a chargeback. But under the wide umbrella of true fraud hides a more sinister form of deceit: friendly fraud.


Monarch Airlines & Chargebacks

Why "Game-Over" for One Player Is a Game-Changer for the Industry

The travel industry was rocked by the sudden and dramatic closure of British air carrier Monarch in October 2017.
The way the event unfolded really did seem like something out of a video game—the carrier appeared to be flying high one moment,

Chargeback Rate

Chargeback Rate

Chargeback Rates. What is Normal and Why Does it Matter?

If you’re a merchant who accepts credit cards, you probably already know the effect that chargeback numbers can have on your business. A high chargeback rate can upset your cash flow,


Equifax Fraud Prevention

Examining the Top 3 Responses to the Equifax Fraud Threat

The biggest personal data security story in recent memory—probably of all time—broke in September 2017. Of course, we’re talking about the Equifax hack, as well as the possibility of post-Equifax fraud we’re dealing with.

Virtual Account Number

Virtual Account Number

Is a  Virtual Account Number the Answer to Data Security?

With the massive number of data breaches over the past few years, the idea of "secure information" has almost become an oxymoron. But where securing data stored online has proven next to impossible,

Alipay Payments

Why Alipay Payments Will Be Key to the Future of Global eCommerce

Alipay—it’s China’s leading mobile payments service, with 450 million global users now registered. The company has clear interest in expanding into new markets in Europe and the US,


Card Not Present Fraud

Card Not Present Fraud: A Growing Threat for Merchants

When the ability to purchase goods and services on digital platforms is simple and secure, everybody wins: merchants, banks, and consumers. Making those transactions both simple and secure,