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Second Presentment

Second Presentment

What is Second Presentment & Why Does It Matter?

So, let’s assume you’re conducting an eCommerce transaction: you’ve received an authorization code, processed the customer’s payment, completed the sale, and shipped the merchandise. You’d probably expect the transaction to be done,

Card Security Code

Card Security Code

A Card Security Code Can Help You Protect Customers & Prevent Chargebacks

A credit card security code is a safety feature that helps boost shoppers’ confidence while protecting merchants from fraud and chargebacks.
Most merchants already make it a policy to request the customer's card security code for all card-not-present transactions.

2018 eCommerce Changes

2018 eCommerce Changes

Lots of Big eCommerce Changes are in Store…Are You Ready?

2018 is a big year for eCommerce…and for acronyms.
We’ve talked about VCR, GDPR, and PSD2 on our blog before, but we can’t overlook just how important these three updates are.

Prevent Affiliate Fraud

Affiliate Fraud

Learn How to Identify and Prevent Affiliate Fraud

Affiliate marketing can be a great way to build a revenue stream. However, there are plenty of crooks out there who want more for less. An estimated 2% of all performance-driven transactions are thought to be cases of affiliate fraud.

Chargeback Process

Chargeback Process

Your Step-By-Step Guide to the Chargeback Process

The chargeback process is costly, confusing, and time-consuming. There are challenges for everyone involved, and merchants might just have it the worst of all.
Fighting a chargeback is hard…but winning a chargeback dispute is even harder.

Travel Fraud

Travel Fraud

OTAs Lose Billions Every Year to Travel Fraud…Here’s What to Do About It

Rapid growth and development in the OTA space has been a game-changer for the travel industry. Consumers enjoy more control over their ticketing,

Mobile Wallet

Mobile Wallet

The Mobile Wallet Could Be a Major Payments Disruptor…if Consumers Use Them

As recently as 2016, mobile wallets were positioned to revolutionize eCommerce. The technology was touted as the next big thing, with experts predicting it would drastically change purchasing behaviors and fraud management by the end of the year.

Chargeback Ratio

Chargeback Ratio

Do You Know Your Chargeback Ratio?

Product category, location, business model…there are lots of reasons why your processor or card association might label your business as too risky to touch. Still, there’s one factor that tends to weigh a lot more than any other in the decision: your chargeback ratio.

Mobile Commerce

Mobile Commerce

Mobile Commerce: How to Increase Profits and Decrease Risks

Mobile commerce—or mCommerce—is currently the fastest-growing channel for generating sales revenue. Most businesses are eager to take advantage of its many profitable opportunities.
Unfortunately, new opportunities reliably attract an influx of fraudsters.

Biometric Payments

Biometric Payments

Fingerprints, Facial Scans & Other Tools for Biometric Payments Help Eliminate Fraud

Fingerprint scanners? Facial recognition? Iris imaging? What is this…a movie?
No, this isn’t James Bond; biometric payments are no longer the stuff of sci-fi and spy films.