Chargeback Laws

Chargeback Laws

Where Do Chargeback Rights Come From? What Chargeback Laws Govern the Process?

When customers are the victims of payment fraud or deceptive merchant practices, they have the right to file a chargeback. But where does that right come from?

Visa Chargeback & Visa Fraud Monitoring Program

Visa Fraud Monitoring Program

The Visa Fraud & Visa Chargeback Threshold is Changing in October 2019

Have you heard about upcoming changes to the Visa Chargeback Monitoring Program (VCMP) or the Visa Fraud Monitoring Program (VFMP)? If not,

Cloud POS Systems

Cloud POS Systems

Can You Save Money by Moving to a Cloud-Based POS System?

Are you considering an update to your existing point-of-sale (POS) system? There are many different directions you could opt to go. However, more and more businesses are interested in investing in a cloud POS.

agility business bike guy

Agile Fraud Prevention

You’re Not “Agile” if You’re Not Tackling Fraud & Chargebacks With the Right Strategy

You’ve probably heard about business agility before. According to the Agile Business Consortium, “business agility” describes an organization’s ability to:
The online marketplace is fast-moving,

PayPal Chargeback Fees

PayPal Chargeback Fee

What is the PayPal Chargeback Fee Schedule? Who’s Responsible for Paying?

Most people are familiar with PayPal as a P2P (person-to-person) payments platform. The company pioneered the concept that’s now been taken up by newcomers like Venmo and Zelle.

Credit Card Chargebacks

Chargeback on Credit Card?

What is a Chargeback on a Credit Card? Is There a Reason Why We Say “Don’t File Chargebacks”?

There's never been a better time to be a consumer. Thanks to the internet, nearly anything you could want is as close as your phone or laptop.

3-D Secure

3-D Secure

How Much Protection Does 3-D Secure Offer?

Are you using Verified by Visa during your checkout process? What about Mastercard SecureCode? If not, you may be passing up some invaluable fraud protections offered by 3-D Secure technology.

Refund Authorization Mandate

Refund Authorization Mandate

Will the Mastercard Refund Authorization Mandate Prevent Chargeback Fraud?

We've been discussing the new Mastercard Dispute Resolution Initiative (MDRI) and Mastercard negative option billing rules over the last few weeks. Those aren’t the only recent changes to the Mastercard network,

Chargeback Stats

Chargeback Stats

The Latest Chargeback Stats & Insights Revealed

Reliable chargeback stats are sometimes hard to come by. But ongoing changes to the dispute process and a rising number of friendly fraud cases make it more important than ever for merchants to have a firm handle on the state of chargebacks in general.

Mastercard Negative Option Billing

Mastercard Negative Option Billing

The New Mastercard Negative Option Billing Rules Could Change How You Do Business

Last week, we talked about the new Mastercard Dispute Resolution Initiative, the company’s plan to streamline chargebacks and make the process fair for both merchants and consumers.