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Retrieval Requests

What is a Retrieval Request? Are They Being Phased Out?

A retrieval request—sometimes called a “soft chargeback”—is a method of obtaining a copy of the paperwork to validate a transaction. The request comes from the credit card issuer or cardholder,

Virtual Account Numbers

Virtual Account Number

Are Virtual Account Numbers the Answer to Data Security?

Virtual account numbers, or VANs, are a type of temporary alias for credit card numbers. They work just like a credit card number during a transaction,

Travel Fraud Threats

Travel Fraud Threats

The Top 4 Travel Fraud Threats & What You Can Do About Them

If you’re reading this, you’re probably aware that fraud is an issue in the travel industry. You may not realize, though,

CNP Transactions

Card-Not-Present Transactions

Card-Not-Present Transactions Offer Rewards...and Risks

Card-not-present transactions are exactly what they sound like: a transaction in which a credit- or debit-card account was used, but no physical card was present at the point of sale.

Visa Chargeback Thresholds

Visa Chargeback Threshold

The Visa Chargeback Threshold Changes October 1. Are You Ready?

Have you heard about upcoming changes to the Visa Chargeback Monitoring Program (VCMP) or the Visa Fraud Monitoring Program (VFMP)? If not, you’d better listen up.

Dating Site Chargebacks

Dating Site Chargebacks

Kiss Chargebacks Goodbye with These Helpful Tips for Dating Site Operators

The popularity of online dating grew exponentially over the last few years. According to data published by IbisWorld, online dating services in the US saw 11% annual growth between 2014 and 2019.

Visa Free Trial Rules

Visa Free Trial Rules

Updates to Visa’s Free Trial Billing Rules are Coming April 2020. Are You Ready?

Do free trial products and subscriptions factor into your business model? If so, the new Visa free trial rules may impact how you conduct your day-to-day operations.

Online Gaming Fraud

Online Gaming Fraud

The Impact of Fraud & Chargebacks on the Fast-Growing Online Gaming Space

Online gaming can be a fun, exciting pastime, and it’s attracting millions of new players each year. A massive sector of the digital economy,

What Are Response Codes

Credit Card Response Codes

How Credit Card Response Codes Work

In its most basic form, a credit card response code is an alphanumeric code that tells a merchant whether the bank approves a transaction. If it were simply a matter of returning a “Yes” or “No” answer,

Credit Card Fraud Detection Techniques

Credit Card Fraud Detection Techniques

The Top 10 Credit Card Fraud Detection Techniques for eCommerce Sellers

When it comes to verifying a customer, a merchant with a brick-and-mortar presence has quite a few credit card fraud detection techniques to explore.