Articles

account closed

Merchant Account Closed

Merchant Account Closed? Here's What to Do

The world is ending. Your merchant account has been closed. What do you do now?!
If you suspect your acquiring bank is going to close your account,

special item order

Special Order Chargebacks

Preventing Chargebacks for Special Order Merchandise

The beauty of unique merchandise, especially things created and customized to an individual’s unique specifications, can be hampered greatly by the possibility of special order chargebacks.
If you fall into the customizable merchandise category,

card not present

Preventing Card-Not-Present Chargebacks

Best Ways to Prevent Card-Not-Present Chargebacks

While the eCommerce surge introduces great earning potential for businesses, it has also lead to problematic financial conditions.
The number of card-not-present chargebacks is increasing just as quickly as card-not-present transactions.

myths

Common Chargeback Myths

Don’t Fall for Common Chargeback Myths

Chargebacks are every business's nightmare. Because they are dreaded, they have a bad reputation and have sparked many myths.
Don’t let common chargeback myths scare you. There is a way to manage these financial setbacks.

Sony Chargebacks

Sony Chargeback Policy

Sony and Customers Clash Over Chargeback Policy

A recent scuffle between Sony and their customers illustrates the difficult situations surrounding chargebacks and begs the question: is it possible to take chargeback prevention too far?

price match scam

Walmart’s Price-Match Scam

Price-Match Scam Targets Retail Giants Walmart and Amazon

Since the popularity of eCommerce shopping has skyrocketed, brick-and-mortar stores have struggled to compete. Recently, Walmart found a creative way to stay one step ahead of Amazon—their primary competition.

key enteredtransactions

Reduce Key-Entered Transactions

Chargeback Prevention: Reduce Key-Entered Transactions

For business owners with a brick-and-mortar store, chargeback prevention is fairly easy. Chargeback rates tend to be much lower for transactions made at a physical store rather than online.

marketing chargebacks

Marketing Chargebacks

When Your Marketing Causes Chargebacks

Marketing is an essential element for any business's success, but an ineffective tactic can just as easily become a liability instead of an asset. It's important for businesses to understand how bad marketing causes chargebacks and revenue loss.

social media

Social Media Chargebacks

The Correlation between Social Media and Chargebacks

Social media not only shapes the way we interact with friends, it also impacts the way we do business. For this reason, business owners and marketing professionals need to be aware of how social media can help or hinder chargeback management.

international

Preventing International Chargebacks

Preventing Chargebacks Resulting from International Orders

The internet is a great tool for connecting buyers and sellers from around the world; however, that degree of global connection comes with greater risk of fraud.
When going global via the internet,