Poshmark ScamsHow Sellers & Buyers Get Scammed on Poshmark & What It Means for Your Business

Harlan Hutson | July 24, 2025 | 10 min read

This featured video was created using artificial intelligence. The article, however, was written and edited by actual payment experts.

How Poshmark Scams Work

In a Nutshell

Poshmark's $16 billion fashion resale market attracts legitimate sellers and sophisticated scammers alike. Fraudsters exploit gaps in verification, payment processing, and dispute resolution systems. This guide examines the most prevalent Poshmark scams, their impact on merchants and consumers, and actionable strategies to protect your business.

Selling Luxury Goods Online? Don’t Fall Victim to Poshmark Scams

If you’re operating in the luxury resale space, then you’re probably already familiar with Poshmark.

Founded in 2011, the social commerce platform has since grown to become the largest fashion-oriented marketplace in the world. Current user figures are hard to come by, but several outlets assert that the site has over 80 million users, with 8 million of those being resellers. Together, they generate hundreds of millions of dollars in sales every month, including everything from shoes and bags to dresses and jewelery.

There’s a downside to these high-ticket, easy-to-resell luxury goods, though: they’re hot targets for scammers.

The platform features buyer protection in the form of Posh Protect. But, based on feedback from sellers that’ve been scammed, similar fraud liability guarantees appear to be absent for sellers. This allows fraudsters to exploit gaps in the platform’s payment processing technologies, return policies, and dispute resolution systems to con merchants out of revenue and inventory.

In this article, we take a closer look at the most prevalent Poshmark scams and their impact on the platform’s users. We follow up with actionable strategies you can use to protect your business, whether you sell on Poshmark or another eCommerce marketplace.

What Makes Poshmark Vulnerable to Scams?

The first point is that it’s easy for anyone, whether a legitimate user or fraudster, to create a Poshmark account. From a business standpoint, reducing friction at onboarding is a good idea. But, it does make the platform vulnerable to fraud.

For instance, users simply have to supply an email or social media profile to create a seller account, along with a verified phone number. Only when an account reaches $5,000 in gross sales does a user have to provide a social security number (SSN). These fairly lax requirements — coupled with the notable lack of biometric authentication or liveness detection at account creation — makes Poshmark prone to scams like new account fraud and synthetic identity theft,

As a platform for reselling, the merchandise itself can also be a target for scammers. Under the Poshmark Authenticate program, all items over $500 are inspected for signs that they are genuine originals. Items under this threshold go through no authentication process whatsoever, though. This means fraudsters posing as sellers can potentially sell counterfeit goods on the platform, if they’re savvy enough to fool buyers.

Important!

According to Poshmark, “When you purchase a luxury item(s) valued at $500 or more, the item(s) will undergo Poshmark’s authentication process or are pre-authenticated through our trusted independent suppliers/resellers prior to shipment.” Here’s the problem, though: authentication in no way guarantees that the item is real. Due to the presence of sophisticated “superfakes,” even trained inspectors can miss the mark.

Finally, Poshmark has a 72-hour post-purchase hold period, which does not require the buyer to confirm delivery for funds to be released. Scammers posing as sellers can potentially swindle buyers out of their money simply by delivering a dummy item (or nothing at all).

Common Poshmark Scams Targeting Sellers

Scammers commonly target legitimate sellers on Poshmark, too. Some tactics include:

Offsite Transaction Scams

Scammers may prey on sellers’ desire to avoid Poshmark’s 20% commission fee (assessed on items over $15) by luring them into off-platform transactions. For example, the fraudster might send fake payment confirmations from services like PayPal or Venmo, making it appear as though the seller has been paid. These confirmations are often convincing fakes. But, once the item is shipped, the seller discovers the payment was never real.

Another tactic involves claiming issues with the platform’s photo display. A scammer may ask the seller to email pictures, only to respond with a phishing email designed to steal personal information.

Return Fraud

A prevalent issue on Poshmark is return fraud, with the so-called “empty box” scheme being a particularly common threat. A fraudster orders an item, claims it was defective or not as described, and initiates a return. The scammer ships back an empty box then disappears before the seller realizes what happened.

Another form involves the buyer swapping an authentic item with a counterfeit and then filing for a return. The buyer keeps the original and the money, leaving the seller stuck with a cheap knockoff.

Triangulation Fraud

Sellers can unwittingly become part of a triangulation fraud scheme. This happens when a fraudster uses a stolen credit card to purchase an item on Poshmark. The scammer has the item shipped to a legitimate buyer who purchased the same item from a different platform where the fraudster has set up a fake listing.

The seller ships the item, and the fraudster pockets the money from the legitimate buyer. The seller is then hit with a chargeback when the owner of the stolen credit card disputes the charge, making the seller liable for the loss.

Overpayment Scams

A fake buyer may offer more than the asking price for an item. This overpayment is supposedly meant to cover the costs of expedited shipping, special handling, or some other charge. Given that the seller is getting more than they asked for up front, they might feel pressured to move fast and accept the offer

The seller ships the item, then tries to process the payment, only to find that it’s fraudulent. By the time the scam is discovered, though, the payer is already gone.

Important!

Sellers should meticulously document the entire transaction. Before shipping the order, take detailed photos and videos of the item during the packaging process, including the shipping label. Doing so can also help legitimate sellers counter fraudulent disputes when they arise.

Scams Targeting Poshmark Buyers

As mentioned above, Poshmark buyers can be targeted by fraudsters posing as sellers on the platform. These scammers may:

Counterfeit Luxury Goods

While counterfeit items are banned from the platform, some may still sneak through. Scammers can exploit authentication loopholes by using convincing-but-fake receipts or certificates of authenticity. Buyers are responsible for authenticating items under the $500 threshold by themselves, which makes it even easier for fakes to slip through.

A key red flag for buyers is a price point that seems too good to be true for a luxury item. For example, a Louis Vuitton bag that normally retails for $5,000 on sale for $500 should raise red flags.

Bait-&-Switch Tactics

Sellers may use classic bait-and-switch tactics by displaying stock photos or images of a similar, higher-quality item in their listings.

The item actually received by the buyer, however, is a different, inferior product, or is otherwise not in the condition depicted. A common excuse from the seller is that they “sold a similar item” before and mistakenly used the wrong photos. This leaves the buyer with a product they didn’t want and the hassle of trying to get a refund.

Post Phantom Listings and Intentionally Not Deliver Items

This scam involves sellers creating “ghost listings” for items they never plan on delivering. Fraudsters may use fake tracking numbers to make it appear as if the item has been shipped when, in reality, nothing is on its way.

Scammers may even take over dormant Poshmark accounts and leverage their past transaction history and positive feedback to appear more credible.

Fake Delivery Tracking

Poshmark’s three-day acceptance window for buyers is also prone to exploitation. The feature was created so that funds can be released automatically to sellers, even when buyers forget to formally accept their purchases on the platform.

The problem is that fraudsters posing as sellers can manipulate this by using fake tracking numbers to show a “delivery” that never happened, which starts the three-day clock and ultimately allows the scammer to cash out without ever fulfilling the order.

The Impact of Poshmark Scams on Legitimate Businesses

Fraud conducted by scammers posing as buyers or sellers on Poshmark can cause sellers to lose out on revenue, inventory, and time. For example, disputes on Poshmark usually take one to two days to resolve, though more complex cases can take weeks to sort through.

Inventory shrinkage is another concern. In general, eCommerce sellers can expect to lose 1-3% of their inventory to fraud or theft.

Scammers are always stepping up their game.

Make sure you stay one step ahead.

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Standard scams aside, platform-wide data breaches should also invite worry among legitimate buyers and sellers. In 2018, the platform suffered a data breach that exposed the email addresses, usernames, full names, genders, locations, and passwords of 36 million user accounts.

Later, in May 2025, reporters from Cybernews discovered “two…unsecured Azure Blob Storage containers holding a combined 1.6 million files…belonging to online shopping platforms Etsy, Poshmark, and TikTok Shop, [which contained] personally identifiable information such as full names, home addresses, email addresses, and shipping order details.”

The result of all this fraudulent activity? Losses for merchants in the immediate sense, as well as the loss of potential future profits, as buyers lose trust in the platform.

Poshmark Scam Red Flags & Warning Signs

While every fraudulent attack is unique, they often share some common red flags. Watch out for these warning signs when conducting business on Poshmark:

Red Flag

New Accounts That Immediately Make High-Value Purchases

If a newly created account is making a large number of expensive purchases, the buyer could be trying to target you for a triangulation scam or other attack.

Red Flag

Requests for Overnight Shipping

Poshmark doesn’t support overnight shipping… but that doesn’t stop scammers from asking. Fraudsters often request expedited shipping so that they can get the item quickly before the stolen card or account is reported.

Red Flag

Multiple Questions About Product Authenticity

While some questions are normal, excessive or oddly specific questions about the item’s authenticity can be a prelude to a counterfeit swap return claim.

Red Flag

Pressure Tactics & Urgency

Buyers who create a sense of excessive urgency are often trying to rush you into making a mistake, like agreeing to an off-platform transaction. The aim here is to motivate you to act without thinking.

Red Flag

Off-Platform Payment Requests

Be wary of buyers who are unresponsive to questions, or who try to move the conversation off-platform. Any request to pay outside of Poshmark’s system is a red flag and should be regarded as a scam. 

Red Flag

Unusual Bundle Proposals

Scammers may try to create strange bundles of items, or make odd requests to try to complicate the transaction and create opportunities for overpayment or partial refund scams.

Red Flag

Address Inconsistencies

Say the shipping address provided doesn’t match the buyer’s location information. Or, maybe the seller’s return address seems unusual. Either case could be a sign of a fraudulent or counterfeit transaction.

Poshmark Dispute Resolution & Recovery Options

When a buyer opens a dispute on Poshmark, the seller is notified and has just six hours to initiate a refund request before Poshmark’s team steps in. Buyers, however, can only dispute purchases if the items are not as described, damaged, incorrect, or counterfeit. All other sales are considered final.

If you believe you’re on the receiving end of an invalid dispute, you may be able to defend yourself with compelling evidence. Examples include clear, well-lit photos from the original listing, detailed descriptions that disclose any flaws, as well as video evidence of the item being packaged for shipment. When responding to a case, you should address Poshmark directly, not the buyer, and lay out your case objectively.

Poshmark often sides with buyers when the seller’s listing is vague or if the buyer provides compelling photo evidence of a discrepancy. If you lose the case, the buyer receives a prepaid label to return the item. Should the returned item not be in its original condition, you may report a problem with the return. In any case, Poshmark offers no protection whatsoever for transactions taken off-platform. 

Pursuing recovery through payment processors, however, is not an option even for on-platform transactions. That’s because Poshmark itself manages the payment.

For fraud involving high-value transactions, legal action may be a possibility, but the cost-benefit analysis often makes this impractical for smaller claims. A better strategy would be to build a “fraud loss reserve” by setting aside a small percentage of revenue of every purchase as a buffer against potential fraud losses down the road.

Fraud Prevention Strategies for Poshmark Sellers

Poshmark scams should be a concern for any seller operating on the platform. But, none of the scams often seen on Poshmark — including off-platform requests, return fraud, and counterfeit sales — are exclusive to the platform. They’re common across all P2P marketplaces like eBay, Mercari, and Depop.

Understanding the specific tactics used on one platform can help you anticipate and recognize them on others, as scammers often use similar playbooks everywhere. 

I have good news, though: there are plenty of moves sellers can make to protect themselves across all these P2P marketplaces. Some of the best advice I can offer is to:

Tip

Document Everything

Meticulously document every sale with high-resolution photos and videos showing the item’s condition, unique identifiers (like serial numbers), and the packaging process. This creates a strong evidence base to fight fraudulent claims.

Tip

Gather Video Evidence

Record a continuous video of the packaging of the item, sealing the box, and affixing the shipping label, with no cuts. Doing so can serve as irrefutable proof of what was sent, which can counter “empty box” scams or “wrong item” claims.

Tip

Watermark Your Photos

Place a subtle, unique watermark on your listing photos so as to deter scammers from stealing your images to use in their own fraudulent listings on other platforms.

Tip

Keep Everything On-Platform

Insist that all communication stays within the platform. This helps you avoid off-platform scams and preserves an official record of all conversations that Poshmark’s support team can review in case of a dispute.

Tip

Turn Down Suspicious Buyers

Trust your instincts. If a buyer’s behavior raises multiple red flags, it’s often better to decline the sale and lose out on potential revenue than to risk a much larger loss from fraud.

Tip

Price for Anticipated Fraud

Proactively build a small percentage of potential fraud loss into your pricing model. This “fraud buffer” can help absorb the financial impact of scams without significantly affecting your overall profitability.

Tip

Adopt Platform-Agnostic Prevention

Develop a set of universal fraud prevention protocols that can be adapted to any platform you sell on. This should include a standardized process for documenting items before sale, recording the packing and shipping process for high-value goods, and a clear communication template for handling buyer inquiries and disputes.

Tip

Invest in Your Tech Toolkit

Invest in technologies that work across platforms to streamline your operations and enhance security. For example, use a consistent photo watermarking app, a reliable order management system that tracks item details, and a dedicated device for capturing packaging so that you have a paper trail of evidence for every transaction.

Tip

Diversifying or Niching Down

Analyze your fraud exposure on different platforms to decide whether to diversify your presence across marketplaces or specialize in one or two. If a particular platform has a high rate of fraud for your product category and offers little seller protection, it may be wiser to focus your efforts on more secure marketplaces, even if it means a smaller potential audience.

Tip

Developing SOPs

Create and maintain detailed standard operating procedures for your entire sales process that address everything from creating listings to following up after a purchase. Think about this as an in-house guide that you and your staff can follow to respond consistently and effectively to potential fraud, regardless of the platform.

Whether you’re selling on Poshmark or another marketplace, fraud risks are inevitable. But fraud losses are, to a certain degree, preventable. Take the time to examine your protocols from top to bottom and to identify potential risk sources.

P2P platforms like Poshmark can be a great way to get up and running as a seller… don’t let them become a source of loss.

FAQs

How do you know if someone is scamming you on Poshmark?

Red flags include buyers who avoid using Poshmark's built-in messaging system, request transactions outside the platform, or pressure you to ship immediately without following proper procedures. Be suspicious of accounts with no profile picture, limited purchase history, or buyers who make unreasonable demands about shipping or pricing.

What is the three-day rule on Poshmark?

Buyers have three days after delivery to accept their purchase or open a case if there's an issue with the item. If no action is taken within 72 hours, the funds are automatically released to the seller.

How to protect yourself as a seller on Poshmark?

Always use Poshmark’s secure payment and shipping system, never conduct transactions outside the platform, and document items thoroughly with clear photos and detailed descriptions. Keep records of all communications and report suspicious buyer behavior immediately to Poshmark support.

How do you report a scammer on Poshmark?

Use Poshmark’s built-in reporting feature by clicking the flag icon on the user’s profile or listing, or contact Poshmark support directly through the app or website. Provide specific details about the suspicious behavior and any evidence you have of fraudulent activity.

What happens if you report someone on Poshmark?

Poshmark’s trust and safety team reviews the report and investigates the account for policy violations. Depending on the severity, actions can range from warnings to temporary suspension or permanent account termination for serious offenses.

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