Monica Discusses Threat of Employee Fraud for E-Commerce Times

How Vulnerable is Your Business? Let Monica Eaton-Cardone Explain

Chargebacks911® COO Monica Eaton-Cardone, a leading expert in mitigating online fraud, reveals one of the greatest—and most overlooked—eCommerce threats in a new guest feature for E-Commerce Times. We’re talking about employee-assisted fraud, because sometimes, the greatest threats to an organization come from within.

The Threat of Employee-Assisted Fraud

The holiday season is ramping up, and lots of businesses must recruit seasonal help to deal with increased traffic. However, the tight labor market makes for a highly-competitive holiday. More businesses are forced to recruit candidates who may not have made the cut in previous years. This opens the door for increased risk, even in the eCommerce environment.

“Anyone who hires additional staff during the holidays could face a sudden uptick in occupational fraud -- and really, it shouldn't be that surprising,” explains Monica Eaton-Cardone. “When you recruit seasonal workers, you're entrusting your business to a group of people who may not have the same interest in the organization's long-term success as a permanent employee.”

Your business could be infiltrated by an organized retail crime (ORC) group. Or, a seasonal employee may commit a simple crime of convenience. Either way, it costs you your sales revenue and impacts operations.

Picking out employee-assisted fraud in your seasonal workforce isn’t easy, but it can be done. Monica has tips to address specific incidents. As she explains, though, “…being prepped against employee-assisted fraud goes hand-in-hand with protection against other threats.”