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eCommerce Articles

2021 Holiday Kickoff

2021 Holiday Kickoff

Initial Stats & Figures From Thanksgiving, Black Friday & Cyber Monday 2021

The five-day period between Thanksgiving and Cyber Monday serves as the traditional kickoff of the holiday season. It sets the tone for the entire season and offers insight as to what retailers should expect.

LexisNexis True Cost of Fraud 2021

LexisNexis ‘True Cost of Fraud’ Study

Top 10 Fraud Prevention Takeaways from the 2021 LexisNexis® True Cost of Fraud Study

It’s here: risk assessment firm LexisNexis® Risk Solutions released their highly-anticipated 2021 True Cost of Fraud℠ Study back in August.

ecommerce return policy

eCommerce Return Policy

Writing an eCommerce Return Policy That Decreases Chargebacks

Believe it or not, your eCommerce return policy can play a crucial role in a customer’s decision to buy from you.
A clear, simple, and easy-to-understand refund policy says you stand behind your product and want your customers to be satisfied.

eCommerce Conversion Optimization

eCommerce Conversion Optimization

How to Balance eCommerce Conversion Optimization Against Transaction Risk

There are a million different concerns fighting for your attention when you’re running an eCommerce business. You have to engage in product research, marketing and SEO,

Revenge Shopping

Revenge Shopping

Will the Post-Pandemic “Revenge Shopping” Surge Save Retailers?

“Revenge Shopping.” It sounds passive-aggressive, like someone getting payback by going on a shopping spree using their ex-partner’s credit card. In this case, however, the object of revenge is not a person.

Asia-Pacific eCommerce

Asia-Pacific eCommerce

APAC Region is Booming, but Rapid Growth Opens the Door for Fraud

We’ve seen exponential growth in the card-present and card-not-present markets across the globe in the last decade. However, year-over-year growth has been most dramatic in emerging markets,

What is a Merchant?

What is a Merchant?

Do You Qualify as a Merchant? What is a Merchant Account & How Do You Get One?

There are many different parties involved in a credit or debit card transaction, but the endpoints are almost always going to be a cardholder and a merchant.

2020 Holiday Roundup

2020 Holiday Roundup

What Merchants Can Learn from the 2020 Holiday Season

As we discussed in other blog posts earlier this year, eCommerce has been one of the few bright spots in an otherwise pretty dismal 2020.

eCommerce Site vs. Marketplace

eCommerce Site vs. Marketplace

eCommerce Site or Online Marketplace: What’s the Right Choice for Your Business?

You’re probably familiar with online marketplaces, at least to some degree. If you’ve ever bought something on a site like eBay or Etsy,

eCommerce Delivery

eCommerce Delivery

Best Practices for eCommerce Delivery

Shipping and Delivery are two areas in which novice eCommerce retailers don’t always put much thought. They should, though; implementing delivery “best practices” as an integral part of a seamless shopping experience.

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