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Refund Authorization Mandate

Refund Authorization Mandate

Will the Mastercard Refund Authorization Mandate Prevent Chargeback Fraud?

We've been discussing the new Mastercard Dispute Resolution Initiative (MDRI) and Mastercard negative option billing rules over the last few weeks. Those aren’t the only recent changes to the Mastercard network,

Chargeback Stats 2018

Chargeback Stats for 2018

The Latest Chargeback Stats & Insights Revealed

Reliable chargeback stats are sometimes hard to come by. But ongoing changes to the dispute process and a rising number of friendly fraud cases make it more important than ever for merchants to have a firm handle on the state of chargebacks in general.

Mastercard Negative Option Billing

Mastercard Negative Option Billing

The New Mastercard Negative Option Billing Rules Could Change How You Do Business

Last week, we talked about the new Mastercard Dispute Resolution Initiative, the company’s plan to streamline chargebacks and make the process fair for both merchants and consumers.

Chargeback Rebuttal Letter

Chargeback Rebuttal Letter

Writing a Winning Chargeback Rebuttal Letter

Chargeback rebuttal letters are the main ingredient of any chargeback dispute. Merchants who wish to challenge an unwarranted chargeback must do so through the process of representment ...

Best Fraud Platforms

Best Fraud Solutions

Hunting for the Best Fraud Solutions? Start Your Search Here.

Based on current trends, online payment fraud will cost businesses roughly $48 billion a year by 2023. Scary, right? Hang on, it gets worse: that $48 billion estimate doesn’t account for other sources of eCommerce fraud loss,

Mastercard Dispute Resolution Initiative

Mastercard Dispute Resolution Initiative

Mastercard is Overhauling the Chargeback Process. Are You Ready?

Big changes are coming to the Mastercard payments ecosystem. Mastercard started the rollout one of the biggest changes, the Mastercard Dispute Resolution Initiative (or MDRI),

Fraud Prevention Tools

Fraud Prevention Tools

The Top 10 Criminal Fraud Prevention Tools You Need!

The eCommerce market is a complex and often dangerous place for merchants. There are tremendous opportunities to expand your business, but expansion also means exposure to new threats.

The History of Chargebacks

The History of Chargebacks

The History and Evolution of Chargebacks

The history of chargebacks really doesn't go back very far: less than fifty years, in fact. In that short span of time, however, what started as a consumer protection mechanism evolved into a dangerous threat.

Chargeback Rights

Chargeback Rights

How Merchants Can Uphold their Chargeback Rights

Chargeback rights help ensure consumers never get stuck paying for credit card purchases they didn't make. All cardholders have the right to file a chargeback against corrupt merchants and/or in instances of fraud or identity theft.

Chargeback Excuses

Chargeback Excuses

Top 4 Reasons Merchants DON’T Fight Chargebacks

Chargebacks are an issue for just about everyone in the eCommerce space. Most online businesses will at least see the occasional chargeback, while some merchants are hit so frequently,