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Chargeback Ratio

Chargeback Ratio

Do You Know Your Chargeback Ratio?

Product category, location, business model…there are lots of reasons why your processor or card association might label your business as too risky to touch. Still, there’s one factor that tends to weigh a lot more than any other in the decision: your chargeback ratio.

Mobile Commerce

Mobile Commerce

Mobile Commerce: How to Increase Profits and Decrease Risks

Mobile commerce—or mCommerce—is currently the fastest-growing channel for generating sales revenue. Most businesses are eager to take advantage of its many profitable opportunities.
Unfortunately, new opportunities reliably attract an influx of fraudsters.

Biometric Payments

Biometric Payments

Fingerprints, Facial Scans & Other Tools for Biometric Payments Help Eliminate Fraud

Fingerprint scanners? Facial recognition? Iris imaging? What is this…a movie?
No, this isn’t James Bond; biometric payments are no longer the stuff of sci-fi and spy films.

EMV Chargebacks & Liability

EMV Chargebacks & Liability

EMV Liability Rules Shift the Burden of Fraud and EMV Chargebacks to CNP Merchants

The EMV liability shift in October 2015—and the resulting boom in fraud and chargebacks—led to plenty of anger and resignation among online merchants.

Visa Resolve Online

Visa Resolve Online

Learn What VROL Does & How it Will Change Under New Visa Rules

Merchants don’t have the privilege to take it slow and easy when customers file transaction disputes. Strict timeframes, complex rules, and ambiguous dispute categories make it almost impossible to devote the right amount of attention to each case.

Chargeback Costs

Chargeback Costs

What is the Cost of Chargebacks? The Truth Will SHOCK You.

How much do you think businesses lost to chargebacks in 2017? $10 billion? Maybe even $20 billion? If you guessed that the total cost of chargebacks came to $31 billion in a single year…sorry,

How Chargeback Reports Help Reduce Risk and Retain Revenue

Chargeback Report

How Chargeback Reports Help Reduce Risk and Retain Revenue

There’s a lot of data points floating around out there. Organizing and making sense of all that raw data can sometimes seem impossible…but that’s why thorough chargeback reports are an important part of any risk management strategy.

Chargeback protection

Chargeback Protection

Is Full Chargeback Protection for Merchants Possible?

It doesn't matter whether you choose to fight them or pretend they don't exist: chargebacks are a huge drain of time and energy. They cost card-not-present (CNP) merchants $31 billion every year.

Chargeback Disputes

Chargeback Dispute

You Can Win a Chargeback Dispute…But Only if You Have the Know-How

They say justice is blind…right? Well, imagine walking into a courtroom to plead your case, but the burden of proof isn’t on the prosecutor: it’s on you.

Loyalty Points Fraud

Loyalty Fraud

Learn How Loyalty Points Fraud Steals From Customers & How to Stop It

Imagine you spend years saving up for the trip of a lifetime…only for a fraudster to rip the tickets to your dream vacation right out of your hand.