Travel Industry COVID-19 Recovery

Travel is Poised to Bounce Back From COVID Crisis, but Other Challenges Lie Ahead

No one reading this should be shocked to hear that COVID-19 had a significant negative impact on the travel market.

PayPal Resolution Center

How the PayPal Resolution Center Helps Resolve PayPal Disputes

PayPal is unique compared to many other options for card processing and acquiring services. The company serves in multiple capacities, supporting person-to-person online money transfers,

Mastercard COVID-19 Chargebacks

Mastercard Issues Guidance Clarifying How to Manage Chargebacks During the Crisis

The ongoing COVID-19 crisis is making things difficult for merchants, banks, and cardholders alike.
Even as some states begin loosening quarantine orders, the situation will continue disrupting “business as usual” for months to come in most industries.

Visual Search

Visual Search

Why Visual Search May be the Future of eCommerce

We absorb information through a variety of sensory channels, constantly using sound, scent, and touch to make sense of the world around us. Did you know,

Return Item Chargeback

Is a Return Item Chargeback Cause for Merchant Concern?

You may be surprised to learn that a return item chargeback isn’t really a chargeback at all. At least, not in the way we normally talk about them here.

Visa Chargeback Rules

How Visa Chargeback Rules Impact Merchants

Visa chargeback rules make up a framework for seeking fair and efficient resolution between merchants and Visa cardholders. These regulations govern all aspects of the chargeback process. They determine every step,

Win Rate KPIs

Is Your Win Rate Accurate? If Not, You’re Leaving Money on the Table.

Let’s say an issuer files a chargeback against you on behalf of a cardholder. You have two choices in this scenario: accept the dispute and lose the money from the sale,

Recurring Billing Chargebacks

Are Recurring Billing Chargebacks Inevitable

Recurring billing chargebacks are an inevitable side effect for businesses using a recurring transaction billing model, such as a subscription service. This model gained popularity in recent years, and with good reason: it offers considerable advantages for both consumers and merchants.

Covid-19 Travel Chargebacks

Visa Issues New Travel Industry Chargeback Guidelines for the COVID-19 Era

Few industries are feeling the pain from the COVID-19 outbreak as acutely as the travel and entertainment space. With popular destinations closed, millions of people under lockdown,