What are the general fraud indicators?

Some of the most common fraud red flags include larger-than-normal orders, repetitive small orders, the same account but different shipping address, and the same shipping address but different cards. Other general fraud indicators include high-value transactions, different shipping addresses on one account, multiple cards from one IP address, and problems supplying personal information.<br><br>Remember this as a rule of thumb: if something feels offâ¦ it probably <em>is</em>.

How do you identify eCommerce fraud?

Look for anything outside of the norm. This can be done using multipleÂ <a href="https://chargebacks911.com/fraud-detection/">fraud detection tools</a>, all backed by fraud scoring.

Which is the most common incident of fraud in eCommerce?

Friendly fraud is a first-party, post-transaction attack committed by an otherwise legitimate customer. Merchants surveyed reported that friendly fraud was the number one threat facing their business in 2022.

What are the âred flagsâ for friendly fraud?

Unfortunately, there are no consistent warning signs for a friendly fraud attack. It's post-transactional, so there's limited things you can do to prevent it.

What is the most common method of identifying fraud?

The most common method of identifying fraud is the use of transaction monitoring solutions that use rules-based systems or machine learning techniques to detect and flag unusual transaction patterns.

Author

Guy Harris

Guy Harris is the Chairman of the Board of Chargebacks911. His appointment followed his retirement as the Head of Merchant Services at Bank of America, where his leadership was fundamental to the development of the bank's next generation merchant services solutions. Guy was also recognized by the Electronic Transactions Association as its 2022 Distinguished Payments Professional for his positive contribution to the industry, and was appointed the President of the ETA Board of Directors that same year.