New Account Fraud: Statistics & Financial ImpactFake Accounts are Costing You Real Money
Crunching the Numbers Behind New Account Fraud
The majority of your customers are legitimate, so why bother combatting the small minority of bad actors.
The uncomfortable truth is that new account fraud is a multi-billion dollar industry, one that comes with a hefty price tag. In fact, every fake account represents a potential loss for your business.
In this article, we’ll uncover the true financial impact of new account fraud so that you know how much these scammers are really costing you.
New Account Fraud
In this guide, we’ll take a closer look at new account fraud. We’ll talk about what it is, how it works, and how prevalent it is. We’ll also provide real-life case studies and examine how you can detect and prevent your business from falling victim to account creation scams.
How Common is New Account Fraud?
Very common. Recent data shows that new account fraud makes up 89% of all credit card fraud. Still not convinced? Just check out the figures below:
losses due to new account fraud in 2024
Source: AARP
estimated number of new accounts that are fraudulent
Source: Data Zoo
cases of new account bank and credit card fraud reported to the FTC in 2024
Source: Insurance Information Institute
So, why are we seeing so many new account attacks? The simple answer is “the internet.” I get that that’s a little reductive, though. If we want to dig a little deeper, we see that there are four primary factors contributing to the problem:
Legal & Compliance Obligations Regarding New Account Fraud
The financial services industry is a tightly-regulated space. Being in compliance with laws and regulations designed to protect both yourself and your customers is mandatory, not optional.
For example, EU merchants and financial institutions must comply with General Data Protection Regulations (GDPR), while merchants that store or accept credit or debit cards, no matter where they’re located, must follow PCI-DSS requirements. Both regulations instruct businesses to protect customers’ data through tokenization or encryption measures, which can minimize the risk of sensitive data falling into the hands of fraudsters.
In addition, during the onboarding process, merchants — particularly banks — must carry out Know Your Customer (KYC) procedures to verify and prove that users opening new accounts are who they say they are. Doing so can help lower the prevalence of identity theft and prevent financial institutions from inadvertently enabling crimes such as money laundering or terrorist financing.