We’re proud to announce two major wins at the 2026 Banking Tech Awards USA!
We received the Best AI Solution – Data Insights and Knowledge Management award for our Unified Dispute Management System (UDMS) technology, while Chargebacks911 Founder and CEO Monica Eaton was recognized as the winner in the Visionary Founder category. These honors underscore Chargebacks911’s commitment to advancing innovation in financial technology and transforming the way organizations manage disputes and risk.
Hosted by Informa Connect, the Banking Tech Awards USA celebrate excellence and innovation across banking, fintech, and financial services technology. The Best AI Solution – Data Insights and Knowledge Management category recognizes organizations leveraging artificial intelligence to generate actionable insights and improve decision-making, while the Visionary Founder award honors leaders whose innovation, leadership, and strategic vision have made a lasting impact on the industry.
“I’m incredibly honored to receive these awards,” said Monica Eaton, Founder and CEO of Chargebacks911. “This recognition reflects both the strength of our technology and the dedication of the talented team behind it. Our mission has always been to help businesses navigate complex dispute and fraud challenges through smarter, more connected solutions.”
Chargebacks911’s Unified Dispute Management System was developed to bring greater intelligence, visibility, and efficiency to the dispute lifecycle. By combining advanced analytics, automation, and centralized data management, UDMS enables financial institutions and merchants to make faster, more informed decisions while improving operational performance. Monica’s recognition as Visionary Founder further highlights her role in driving innovation across the payments industry and helping shape the future of dispute management technology.
“Innovation is most valuable when it solves real-world problems and creates meaningful outcomes for customers,” Monica added. “These awards reinforce our belief that intelligent automation and unified data can fundamentally improve the way organizations manage risk, resolve disputes, and protect revenue. We’re excited to continue building on that vision.”
Click here to learn more about the awards, and to see a complete list of winners.
