New Piece Spotlights Brad Dillahunty’s Addition to the Chargebacks911 Team
As the industry’s leading force for providing end-to-end chargeback management, Chargebacks911 occupy a key space in payments and fintech. As reported in a recent feature for Finextra, we’re taking our commitment to innovation to the next level by bringing another dynamic industry thought leader on board.
Finextra is a leading independent news and information source for the worldwide financial technology community. Finextra covers wholesale and retail banking, capital markets, insurance, and more. They also publish a wide range of research articles, features, white papers, and case studies.
Brad Dillahunty is joining our team to take on the dual role of Executive VP and Chief Product Officer (CPO) for both Chargebacks911 and our sister brand, Fi911. As reported in the piece, “Brad will drive the businesses’ global product development and strengthen operational structures at a time of unprecedented growth and opportunity,” in this new role. His years of expertise in payments technology “will help define future product strategies as Chargebacks911 and Fi911 continue to break the mold in dispute resolution technology.”
The piece also features input from Chargebacks911 Co-Founder and COO, Monica Eaton-Cardone. She expresses her excitement at having Brad join the team.
“Brad is joining Chargebacks911 and Fi911 at a time when fraud and chargebacks are surging in line with ecommerce volumes globally. According to Juniper Research, retailers are expected to lose $130 billion in online fraud over the next five years, underlining the need for more agile, data-driven tools to help merchants identify and take control of chargebacks. We have never been in a better position to deliver the solutions and specialist insight required to thwart the growing threat of fraud and allow the entire payments ecosystem to thrive.”