A QR code (or âquick response codeâ) is a type of scannable barcode that stores information, such as a website link or payment details. These can be read instantly using a smartphone camera or QR scanner app.

What is a QR code payment?

A QR code payment lets customers pay by scanning a code with their phone, which links directly to a payment page or app.

How does QR code payment work?

The customer scans the QR code and confirms the payment in their banking or wallet app. Funds are then transferred electronically to the receiverâs account.

What are the disadvantages of QR code payments?

QR code payments can be vulnerable to fraud (like code tampering). They also depend on customer trust and smartphone access, and typically offer limited dispute protections compared to cards.

Are QR code payments secure?

QR code payments can be secure when generated and used properly, but risks like fake or altered codes mean merchants may need additional safeguards in place.

Can you use a credit card for QR code payment?

Sometimes. If the QR code transaction is funded through a card and processed over card networks, it may still behave like a traditional card payment.

Can customers dispute QR code payments?

It depends. Card-based payments can be disputed through standard chargeback processes. Bank transfers and wallet transactions (the largest portion of QR code payments) are usually handled through the platformâs own dispute or refund policies, which may provide more limited protection.

Do QR disputes count toward my chargeback ratio?

Only if the underlying payment runs through card networks; non-card QR code payments (like bank transfers) typically donât count toward chargeback ratios.

What's the difference between static and dynamic QR codes?

Static QR codes are fixed and reusable; the same code gets scanned every time, so itâs difficult to trace each payment to an individual transaction record. However, dynamic QR codes mean generating a unique code for each transaction, which can include specific payment details like amount or order info.