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Chargebacks911® & Microsoft Team Up to Launch Fraud Protection Solution for FIs

Chargebacks911® & Microsoft Team Up to Launch Fraud Protection Solution for FIs

Announcing Our New Partners: Microsoft!

We're proud to announce that we're working with Microsoft to launch a new fraud protection solution for financial institutions.

Financial institutions now have the benefit of accessing Chargebacks911’s friendly fraud analytics in tandem with Microsoft’s adaptive artificial intelligence technology via the Microsoft Dynamics 365 Fraud Protection platform. This innovative platform identifies and combats fraud with the use of integrated data and adaptive artificial intelligence (AI) technology, which learns fraud patterns and helps merchants to optimize fraud controls.

The result: financial institutions get a complete package covering both pre-authorization and post-transaction activities, giving FIs the power to dramatically reduce loss in post transaction fraud. The Dynamics 365 and Chargebacks911 fraud detection platform:

  • Protects revenues by improving the acceptance rate of omni-channel transactions
  • Guards user accounts from abuse and fraud by combating fake accounts and account takeover
  • Identifies anomalies, fraudulent returns, and discounts arising from omnichannel purchases
  • Provides rich data insights and feedback
  • Accessible ML and AI enabled tools to help detect and resolve friendly fraud behavior
  • Increased automation with end-to-end accountability

With this integrated solution, clients will be provided with a combined data feed allowing better decisioning, creating fewer false-positives and higher transaction acceptance rates. The platform features plug and play connections, significantly reducing the requirement of valuable IT Resources. Also, the solution suite is available to be white-labelled, providing banks the opportunity to drive added value and loyalty with their customers.

“Over the last two years, we have seen an increased reliance on digital channels for everyday living,” says Chargebacks911 COO Monica Eaton-Cardone. “As with any unprecedented change in market conditions, cybercriminals have rushed to take advantage of anxious consumers and unprepared merchants. Dozens of online scams and fraud methods have developed over the last 12 months and are causing additional confusion and losses for both businesses and consumers alike.”

“These tools decrease fraud and abuse, reduce operational expenses, and increase acceptance rates,” Microsoft Distinguished Engineer & General Manager of Fraud Protection Donald Kossmann added. “Together, Chargebacks911 and Microsoft are closing the loop and providing a one-stop, seamless solution for fraud protection, disputes, and chargebacks processing. Over are the days where merchants and banks need to worry about integrating these systems themselves and wondering about the gaps in their armor.”

Stay tuned for more information!