Chargebacks911® Founder Quoted in Digital TransactionsMonica Eaton Says There's No Such Thing as a “Zero-Fraud” Goal

November 1, 2022 | 2 min read

Chargebacks911® Founder Quoted in Digital Transactions

In a Nutshell

Monica Eaton was recently quoted in a Digital Transactions article describing the 10 most pressing issues facing digital payments and eCommerce today.

Chargebacks911 Founder Monica Eaton was quoted in a recent Digital Transactions article regarding the top 10 challenges facing the digital payments landscape today. The article details several key issues that could complicate the payments ecosystem for the foreseeable future, from increased legislation to fraud. 

The publisher behind Digital Transactions is Boland Hill Media, LLC. Formed in 2003 as a partnership between two veteran publishing executives, Boland Hill Media is a Chicago-based multi-media publisher. They serve the informational and analytical needs of markets undergoing fundamental transformation brought on by shifts in technology and consumer behavior.

In the article, Digital Transactions presents their annual catalog of headaches — the problems, pitfalls, and perils facing the business of processing digital payments. The article seeks to review these issues from a firm belief that problems defined and squarely faced are problems that are likely to be defanged.

For Monica’s part, as the expert in all things fraud, she was asked for her thoughts about whether or so-called “zero-fraud” goals are logically unattainable. “The only way to have zero fraud is to have zero transactions,” she says. “And even then, there are no guarantees because not all fraud schemes depend on actual transactions. Unfortunately, as long as there are thieves, there’s always going to be a risk of theft.”

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