We’re pleased to announce the appointment of payments industry entrepreneur Oliver Rajic to the Chargebacks911 Board of Directors!
In his new role, Rajic will serve as a key advisor to our executive board, as well as our team more broadly. He’ll assist with our aggressive expansion initiatives across the Asia-Pacific region, expanding our revolutionary technologies into a market in real need of a dispute management firm like Cb911.
APAC accounts for 64% of global eCommerce spending. The market is three times larger than North America, and five times larger than Europe. Despite this fact, a startling 5% of revenue in the APAC region is lost each year to payment fraud.
Losses from online payment fraud are expected to exceed £200 billion this year in the region. This is greater than total losses in the rest of the world combined.
Chargebacks911 has been operating in the APAC space since 2017. Our team already possesses a deep understanding of the challenges and opportunities in that market. However, Oliver will help us take the next step in our plan for expansion.
Oliver will channel his local knowledge into optimizing our go-to-market strategy, diversification, and growing a high-performing team on the ground. This move follows other strategic appointments in the past twelve months, with Guy Harris as Chair and Roger Alexander as Advisor and Board Member.
We have a tremendous team of advisors, globally positioned with diverse expertise to support the growing demands from both merchants and financial institutions to manage and mitigate the surging landscape of chargebacks and disputes. And, we’re not done growing yet. Chargebacks911 CEO Monica Eaton will make further exciting leadership announcements to complete the local-but-global team of advisors who will support Chargebacks911’s continued market expansion.
“Chargebacks911 is the undisputed leader in the North American and European markets, and we are on a mission to replicate this success and eliminate disputes across APAC” Oliver commented. “Merchants, marketplaces, payfacs, PSPs and banks will tremendously benefit from this not only financially, but with increased customer satisfaction.”
“The payments landscape continues to evolve, with e-Commerce and cross-border innovation from the APAC region specifically,” Monica added. “As seen in more developed markets, the task of managing post-transaction fraud is too often an afterthought. APAC merchants and FIs suffer some of the highest dispute rates globally, despite readily available solutions. Oliver instantly understood the value CB911 brings and is the right leader to help us on our mission to lead in APAC. His track record speaks volumes and we are delighted to have him as part of our winning team.”
