A new feature published by Crowdfund Insider shines a spotlight on recent data published by Chargebacks911 as part of our 2024 Chargeback Field Report.
Crowdfund Insider is a leading news and information website covering the emerging global disruptive finance industry. This includes investment crowdfunding, blockchain/distributed ledger technology, digital assets, online lending, digital banking, and other forms of fintech. The company provides extensive coverage and industry-leading perspectives from a team of staff writers and leading industry expert contributors from around the world.
While 2024 was the busiest holiday season on record, merchants are bound to face a tidal wave of chargebacks in the weeks following the bonanza.
“At best, chargebacks present an operational burden; at worst, they become an operational risk,” author Omar Faridi quotes Chargebacks911 CEO Monica Eaton. “Acquirers and merchants must work together to make the chargeback handling process — including responses — as efficient as possible. Minimizing the costs and effort of chargeback management typically means focusing on two key factors. One is the automation of what is often still a manual process. The other is access to complete, accurate data prior to investigating liabilities.”
