Win Rate
The percentage of representment cases won as compared to the number of challenged claims (as opposed to the total number of chargebacks received).
Welcome to our Chargebacks Glossary! This page is your go-to resource for understanding the terminology used in the chargebacks industry. Whether you're a merchant, financial institution, or consumer, our glossary provides clear definitions of key terms, from "Acquirer" to "Zero Liability Policy."
The percentage of representment cases won as compared to the number of challenged claims (as opposed to the total number of chargebacks received).