Chargebacks Glossary

Welcome to our Chargebacks Glossary! This page is your go-to resource for understanding the terminology used in the chargebacks industry. Whether you're a merchant, financial institution, or consumer, our glossary provides clear definitions of key terms, from "Acquirer" to "Zero Liability Policy."

Representment

An attempt by the merchant or acquirer to reverse a chargeback by offering additional supporting documentation. The acquirer literally “re-presents” the transaction to the issuer on behalf of the merchant.

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