Mastercard Identity Check Helps…but Only Offers Partial Protection
Online shopping has seen unprecedented growth over the last few years. So has online fraud. In fact, Mastercard studies show that the global chargeback volume is expected to hit 615 million in 2021.
What is a Provisional Credit? How Can You Secure a Provisional Credit Reversal?
Ever waited longer than usual for a transaction to be verified, or had to get a transaction reversed? If so, you might have seen provisional credit show up on your statement.
13 Spine-Chilling eCommerce Facts to Keep You Up at Night This Halloween
The days are getting shorter, the leaves are changing color, and there’s a distinct crispness in the air. That means Halloween is right around the corner!
Startling Chargeback Facts That Expose the True Threat Posed by Fraud
Most merchants know that chargebacks are bad news. Few can fully understand how dire the threat really is, though.
Chargebacks—also known as customer disputes—are a federally mandated consumer right.
Are Partial Chargebacks Different From Other Disputes?
A partial chargeback (or chargeback partial refund) refers to a chargeback that returns less than the full amount of a disputed transaction. For example, let’s say a cardholder is unhappy with one piece of a larger purchase.
Why Did I Get a Late Presentment Chargeback?
A late presentment chargeback can throw you for a loop. For one thing, it doesn’t start with a customer dispute. Rather, this type of chargeback comes directly from the issuer,
Chargeback vs. Refund: Why Merchants Need to Know the Difference
Chargeback vs. refund: they can appear very similar at first glance. However, their respective consequences are worlds apart. Do you know the difference? Do your customers?
The Chargeback Statistics Every Merchant Should Know
Chargeback stats can be difficult to pin down. Accurate, reliable information on the state of chargebacks is scarce. Plus, any information that’s available can be contradictory, making it hard to get a reliable picture.
3 Different Types of Payment Reversal: What’s the Difference?
Payment reversals are a fact of life for merchants. Even the most conscientious retailers experience the occasional sale that doesn’t go as planned, with the transaction amount being refunded to the customer.
Chargeback Definition: What Exactly is a Chargeback?
It’s not hard to come up with a simple chargeback definition: a chargeback is a forced payment reversal carried out at the bank level. There’s a lot of nuance and the gray area between the lines which a simple,