How to track transactions with an ARN number?

Both issuers and acquirers have access to the ARN and can directly track the payment or refund; the merchant can retrieve that data from the bank and even share it with the customer. The cardholder can reach out to the merchant or the issuing bank to trace transactions through the ARN.

What does the ARN number mean?

An ARN, or âAcquirer Reference Number,â is a unique 23-digit number attached to all credit debit card transactions. It is sometimes called a âtrace ID,â as it is used to track details throughout the transaction process.

Why are reference numbers used when making payments?

Unique reference numbers make it easier for banks, merchants, and consumers to track transactions and know exactly what the transaction entailed, who was involved, and the current status.

Can I check transaction status with a reference number?

Yes. Contact your bank for specific details.

What are the benefits of ARN?

ARNs make the overall transaction process more efficient, plus help decrease the amount of fraud a merchant experiences. It also enables faster dispute resolution and contributes to an overall better customer experience.

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Acquirer Reference Number

Acquirer reference numbers (ARN) are unique 23-digit codes attached to credit or debit transactions. They can help trace the progress of customer refunds, keeping everyone informed and aiding in the identification of unauthorized transactions. So, how does that help merchants? In this post, we uncover what ARNs are, how they are used, and how they can benefit you.

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