Chargebacks Glossary

Your go-to resource for understanding payment, fraud, and banking terminology with clear definitions from Acquirer to Zero Liability

Visa Claims Resolution

Visa Claims Resolution is a Visa-specific platform that seeks to declutter and streamline the consumer dispute and chargeback resolution process. VCR introduced definitive changes to the dispute resolution process, including shortening the timeframe for merchant response to 30 days, and routing all chargebacks through one of two workflows.

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