Net Win Rate
The percentage of cases won by a merchant through representment, as compared to the total number of chargebacks received in a given period.
Welcome to our Chargebacks Glossary! This page is your go-to resource for understanding the terminology used in the chargebacks industry. Whether you're a merchant, financial institution, or consumer, our glossary provides clear definitions of key terms, from "Acquirer" to "Zero Liability Policy."
The percentage of cases won by a merchant through representment, as compared to the total number of chargebacks received in a given period.