Chargebacks Glossary

Your go-to resource for understanding payment, fraud, and banking terminology with clear definitions from Acquirer to Zero Liability

Dispute Administration Fee

The Dispute Administration Fee, or DAF, is a fee assessed by Mastercard as part of the chargeback process in the EU. Mastercard generates a DAF for each chargeback, second presentment, and arbitration chargeback. The fee is then paid to the sender and charged to the receiver of the respective chargeback cycle.

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