How Mastercard Dispute Resolution Affects Merchants
If there’s one constant involved in dealing with chargebacks, it’s that the rules are always changing.
The card networks might roll out some minor updates at any time.
Articles
Truth in Lending Act (TILA)
How the Truth in Lending Act Impacts Consumers & Merchants
Ever shopped around for a home loan, or tried tot find the right credit card for your needs? If so, you know how overwhelming it can be.
Credit Card Dispute
The Credit Card Dispute Process Guide for Cardholders & Merchants
There are few messages that merchants dread more than credit card dispute notifications. Not only do they mean you’re losing a sale and possibly a customer,
PSD2
Conversion to Compliance: How PSD2 Affects Your Business
Regulators in the EU and UK markets have implemented several sweeping overhauls to payment standards in recent years. Their goal was to create a more standardized,
How Do Banks Investigate Disputes?
How Do Banks Investigate Disputes? Let’s Look at the Bank Investigation Process & Find Out.
If a cardholder has a problem with a transaction, and they’re unable to resolve the problem directly with the merchant,
Chargeback Scheme
8 Steps to Navigating the Chargeback Scheme
The chargeback scheme was devised by—and for—the payments industry. If you’ve been a merchant long enough, you’re probably at least somewhat familiar with it.
Generally speaking, governments provide an outline of the process for card networks to follow.
First-Party Fraud
4 Signs You’ve Been a Victim of First-Party Fraud & How to Respond
When you think about fraud, you probably imagine a shady figure in a dark hoodie, tucked into the corner of some dusty basement.
Debit Card Disputes
How Debit Card Disputes Affect Both Cardholders & Merchants
Suppose you’re a cardholder trying to get your money back after a purchase. You try to contact the merchant…but they won’t return your emails or answer your calls.
Credit Card Authorization Codes
Knowing the Credit Card Authorization Codes Can Help Avoid Chargebacks
Is there really that much you need to know about credit card transactions? After all, a cardholder slips a chip card into your POS terminal and,
Credit Card Chargeback Laws
Chargeback Laws: What’s the Legal Basis for the Chargeback Process?
You want to do right by your customers. This is especially true when a dispute arises, and you find yourself at odds with a buyer.