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Chargeback Specialist

18167 US Highway 19 North, Clearwater, FL
Full-time


Chargebacks911 is a fast growing financial technology company offering the industry’s most advanced solutions for managing and mitigating payments fraud and risk. Based in Tampa Bay, FL, we employ more than 400 specialists globally who combine human intelligence and investigation with sophisticated data analytics and machine learning technology.

We are currently looking for a talented Chargeback Specialist to join our Fraud Operations team here in Clearwater.

The perfect candidate has worked at an Acquiring Bank or Payments Processor manually processing chargebacks. Ideally knowing the rules and using VROL, MastercomPro and is skilled with toolls such as Excel and SQL. With this knowledge and experience, this person will help work on a variety of projects including:

-Report Creation

-Data review and validation

-Dispute Resolution

-Giving insight and logic to our development team on large scale integrations we have under way.

-Ongoing process improvement

-Pattern/Trend analysis and recognition.

-Helping to create and shape future fraud mitigation strategies for our chargeback team.

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