Chargebacks911® COO Monica Eaton’s New Guest Feature for Forbes
Businesses are slowly working toward getting “back to normal” in the wake of the COVID-19 outbreak. Technology might make that process easier, but as Monica Eaton explains in a new guest feature for Forbes, there’s a fine balance to maintain.
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Biometrics, proximity sensors, and other smart innovations can make it easier to enforce social distancing guidelines in the workplace and prevent the spread of COVID-19. That said, employers need to be cautious of how they implement these tools. Otherwise, they risk privacy violations, security breaches, and other threats.
“While these tools can be valuable assets in preventing COVID-19 spread, there’s the temptation to also expand their use in other aspects of office life,” Monica says. “Before even considering that step, we should parse the wider ramifications for privacy, surveillance, and security.”
Employers need to prioritize the protection of any employee data they collect. This is not just for the benefit of their employees, but for the long-term wellbeing of the business as well.
“You don’t want to be held liable if your employees’ information falls into the wrong hands. This could potentially damage your long-term relationship with your workforce. Even worse, bad actors may be able to use stolen information to blackmail employees, potentially putting your business at risk as well.”
