Banking Knowledge Guide

Payment Fraud

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Payment Fraud

Knowledge Guide Chapters

  1. What is Payment Fraud?
  2. Common Payment Fraud Tactics
  3. Payment Fraud Statistics
  4. Payment Fraud Examples
  5. Non-Payment Fraud
  6. Payment Fraud Detection & Prevention

Non-Payment FraudDistinguishing Payment Fraud From Other Threats

Dado Kalem | October 7, 2025 | 2 min read
Non-Payment Fraud

Almost as Important Learning to Identify Payment Fraud: Learning to Pick Out What Payment Fraud Isn’t

When you’re dealing with a suspicious transaction or an unexpected chargeback, it’s easy to label every problem as payment fraud. While this term is broad, not every lost sale falls under this umbrella.

In this chapter, I’m going to distinguish payment fraud from other forms of fraud so that you can better understand what this threat is — and what it isn’t.

Payment Fraud

In this guide, we take a look at what payment fraud is, how it works, and how it impacts merchants. We’ll also share tips and best practices you can use to identify, detect, and prevent these tactics from harming your business.

What Types of Fraud are NOT Considered Payment Fraud?

Payment fraud is a problem in the eCommerce space. However, merchants should keep in mind that not all fraud tactics they might encounter will qualify as “payment fraud.”

Some examples of other threats facing online merchants include:

Friendly Fraud

This occurs when a customer files a chargeback and disputes a valid transaction. It is not considered payment fraud because it involves a legitimate payee, and the fraud takes place after the payment is complete.

Learn more about friendly fraud

Affiliate Fraud

If a merchant engages in affiliate advertising, the affiliates they work with may use deceptive tactics. This is not necessarily payment fraud, though, as the goal is to collect unearned commissions, rather than make an unauthorized payment.

Learn more about affiliate fraud

Return Fraud

Customers sometimes abuse merchants’ terms to get a refund for reasons that are not allowed at the time of purchase. Again, while this is fraud, it does not involve an unauthorized purchase. Thus, it does not count at payment fraud.

Learn more about refund fraud

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Again…this is merely a shortlist of potential fraud threats. There are plenty of other non-payment fraud tactics out there, all aimed at separating merchants from their hard-earned cash.

These non-payment fraud threats are a serious concern as well. Friendly fraud, for instance, was the most prevalent fraud attack method in 2021, rising from fifth place in 2019.

Next Chapter

Payment Fraud Detection & Prevention

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