Solutions
Resources
Contact
Login

MCCs are Important for Taxes and Recordkeeping—as well as Chargeback Management

MCC codes impact everything from managing chargebacks to deciding which expenses need to be reported to the IRS. They can even regulate rewards programs on certain consumer credit cards.

What Happens If You Are Labeled a High Risk Merchant?

As an online merchant, the ability to process credit transactions is vital to the survival of your business. In order to process those transactions though,

Cardholders’ Options For Chargeback Amounts and Merchants’ Options For Representment Amounts

Chargeback and representment amounts don’t necessarily need to be for the full transaction amount. How do cardholders and merchants determine the correct amount and validate their claim?

How American Express Defines High Risk Merchants and Enforces Chargeback Programs

Like any other business, American Express is interested in managing risk and optimizing profitability. To that end, the financial institution must carefully monitor threats and make changes when necessary.

Who is Involved in the Chargeback Process?

The chargeback process is complex; it involves several different people and institutions. Once you master the basics, however, it isn’t too difficult to understand how a dispute progresses from one entity to another.

Writing an eCommerce Return Policy That Decreases Chargebacks

Return policies, believe it or not, have the potential to drive up a merchant's chargeback rate. If, for example, a return policy makes it easier for cardholders to file a chargeback than secure a direct refund,

Why Did I Get a Late Presentment Chargeback?

Chargebacks can be filed against merchants for a wide variety of reasons. Unfortunately, a common cause of chargebacks is merchant error. The late presentment chargeback is a perfect example.

What is Involved in the Chargeback Arbitration Process?

Chargebacks are a consumer protection mechanism, providing an opportunity for cardholders to dispute a credit card transaction. Like all other types of formal disputes, arbitration is available in situations where a decision can’t be reached.

Understanding Visa Chargeback Thresholds

Visa carefully monitors each merchant and takes action when activities may cause undue harm to the goodwill of the Visa system. One issue that regularly threatens Visa’s brand is excessive chargeback levels.

Understanding MasterCard Chargeback Thresholds

MasterCard carefully scrutinizes each merchant’s chargeback activity as part of the Excessive Chargeback Program. Through the use of predetermined chargeback thresholds, acquirers are able to evaluate and predict chargeback risk.