Visa Chargeback Reason Code 85

Chargeback Reason Code 85: Credit Not Processed While a significant portion of chargebacks are filed illegitimately by friendly fraudsters, the blame for transaction disputes doesn’t always lie elsewhere. There are several chargebacks that result from merchant error, and Visa chargeback reason code 85 is one such example. What is Reason Code 85? Visa chargeback reason […]

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Copy Requests and Retrieval Requests

How Copy Requests and Retrieval Requests Impact Chargebacks Chargeback terminology is often confusing, especially when the nomenclature differs from one network to another. Copy requests and retrieval requests are two such examples. What are Copy Requests and Retrieval Requests? Just like the names imply, these requests are made by the credit card issuer to obtain […]

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Cancelled Recurring Transaction Chargebacks

When Recurring Transactions Cause Chargebacks Any merchant who processes recurring payments is susceptible to chargebacks. In fact, accepting recurring transactions is one characteristic acquiring banks and processors consider high risk. Fortunately, with proper management techniques, recurring transaction chargebacks can be kept to a minimum. What Causes Recurring Transaction Chargebacks? There are several reasons why a […]

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American Express Chargeback Reason Codes

American Express Reason Codes Explained Like MasterCard and Visa, American Express has its own set of chargeback reason codes. While the American Express chargeback programs are similar to those of the other card networks, American Express reason codes are slightly different. Unique Characteristics of American Express Chargebacks It is important for merchants to understand the […]

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MasterCard Chargeback Reason Codes Explained

Revised MasterCard Reason Codes Took Effect May 2016 Each chargeback is accompanied by a reason code, assigned by the issuer, which explains the supposed motivation for the dispute. Card networks have their own unique list of reason codes, using different codes to identify different issues. In the newly updated Chargeback Guide, MasterCard unveiled a revised […]

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Visa Chargeback Reason Code 86

Chargeback Reason Code 86: Paid by Other Means Mistakes and misunderstandings happen all the time. This applies to life as well as business. When it comes to credit card payments, mistakes often result in chargebacks. Visa chargeback reason code 86 is an example of a chargeback that exists primarily to correct merchant error. What is […]

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Visa Chargeback Reason Codes Explained

What are Visa Chargeback Reason Codes? Unfortunately for merchants, there is a lot of confusing terminology, regulations, and procedures involved in the act of processing chargebacks. In theory, chargeback reason codes provide a cut-and-dried explanation as to why the cardholder disputed the transaction. Differences Between MasterCard and Visa Visa and MasterCard each have their own […]

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Visa Chargeback Reason Code 75

Chargeback Reason Code 75: Transaction Not Recognized To make it easier to quickly determine why a chargeback was filed, each major credit card network has created its own set of reason codes. A thorough understanding of each chargeback reason code helps merchants anticipate consumer behavior and potential transaction disputes. In this post, we will outline the […]

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Visa Chargeback Reason Code 71

Chargeback Reason Code 71: Declined Authorization Unfortunately, many chargebacks are caused by merchant error. Visa chargeback reason code 71 is the perfect example (Visa chargeback reason code 74 is another). Criminals and friendly fraudsters don’t cause these profit losses; failing to follow standard credit card processing rules is to blame. The good news is, these […]

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Visa Chargeback Reason Code 57

Chargeback Reason Code 57: Fraudulent Multiple Transactions Each chargeback is accompanied by a numeric reason code. MasterCard and Visa chargeback reason codes very, but each credit card network maintains a list to help merchants understand what caused the disputed. A Visa chargeback reason code 57 is issued when customers identify suspicious activity on their credit […]

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