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Friendly Fraud Articles

credit card dispute fraud

Credit Card Dispute Fraud

Your Customers Are Engaged in Credit Card Dispute Fraud Without Even Realizing It

Credit card dispute fraud. That’s what happens when an important consumer protection mechanism is twisted into a tool to commit fraud,

False Credit Card Disputes

Filing a False Credit Card Dispute

Are There Consequences for Filing False Chargebacks?

When cardholders fall victim to fraud or abuse, they can turn to the chargeback process to recover their funds. But what happens when consumers start abusing the system by filing false credit card dispute claims?

Friendly Fraud

Friendly Fraud



What is Friendly Fraud?

Well-intentioned customers may accidentally commit friendly fraud because they don't understand the differences between a traditional return and a bank-issued refund. They assume a chargeback is simply a different way of getting their money back,

Cyber Shoplifting

Cyber Shoplifting

How Cyber Shoplifting Brings Retail Crime to the Digital Space

Let’s say someone walks into a store, pockets something off the shelf, then walks out without paying. That person would clearly be guilty of shoplifting…but did you know it’s possible to pull-off the same kind of behavior online?

Chargeback Fraud

Chargeback Fraud

There’s Nothing Friendly About Chargeback Fraud

"Fraud" is one of the most common reasons cardholders cite when filing a chargeback. But under the wide umbrella of true fraud hides a more sinister form of deceit: chargeback fraud.