5 Things Brad Dillahunty Wishes He Knew Before Becoming a C-Suite Executive
Brad Dillahunty, executive VP and Chief Product Officer of Chargebacks911, recently sat down with Authority Magazine’s Charlie Kratz for an in-depth discussion about the challenges and victories associated with advancement in business.
Authority Magazine, a Medium publication, is devoted to sharing in-depth, interesting interviews featuring people who are authorities in business, pop culture, wellness, social impact, and tech. They use the interview format to draw out stories that are both empowering and actionable, and have conducted more than 30,000 interviews since 2018.
Before Chargebacks911, Dillahunty spent the last decade serving as VP of Product Development & Innovation within the Cyber & Intelligence division of Mastercard, directing the company’s chargeback and dispute strategy. In this role, he was responsible for driving product design and enhancement, as well as the strategic vision and implementation of its dispute processing platform. He also served for more than a decade in project management at IBM prior to joining Mastercard. A family man, Brad has been married to his wife Jennifer for 22 years and has two children, Michael and Lillian.
Brad cites encouragement from his spouse and many associates that have helped him over the years. He remarks that though it wasn’t always easy, having a great system for support was definitely a crucial component of his success.
“Early in my career somebody told me that I had the potential to be where I am now. Never in my wildest dreams did I think it could happen,” he said. “But they were right. Not only did I have great mentors, I had a partner in my wife who encouraged me to push myself. [To achieve things] like getting a college degree. So right there are two vital parts of the success I’ve had — having a mentor who truly believed in me and a personal support network that pushed me to succeed.”