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Chargebacks911® COO Shares Insight in Video Feature for MPE Summer Week

Monica Eaton-Cardone Hosts Talk on Navigating Risk & Security

Chargebacks911 COO Monica Eaton-Cardone, one of the world’s premier experts in online fraud management, was invited to provide special video content for the recent MPE Summer Week virtual event.

MPE Summer Week was a major step toward connecting for merchant payments professionals virtually in pandemic times. The virtual event saw 1,800 registered participants unite to learn from over 40 industry influencers and experts in live and on-demand sessions. Attendees could also network with one another and meet 11 solution providers.

One of the main problems surrounding contemporary commerce is fraud management. New threats develop constantly, and the industry’s approach is not always up-to-date with these developments.

“I’m not sure that chargebacks are the best management [approach] for today’s market, or for today’s risk analysis,” Monica says. “It was a system that was created decades ago, and it really hasn’t changed much, despite terrific changes in the industry, in terms of actually accepting payments. The fact is that what was true then, is not only not true now, it actually barely even exists.”

As Monica explains, merchants need to take precautions to manage risk more effectively in a dynamic market.

You can watch the full segment below: