Chargebacks911® COO Shares Her Most Valuable Team Collaboration Tool

Monica Eaton Explains the Collaboration Tool She Uses Most

Digital collaboration is key to any contemporary business. In a new feature for the Humanyze blog, Chargebacks911® COO Monica Eaton says that Asana is a vital tool for collaboration at the Chargebacks911 office.

The Humanyze Platform is a workplace analytics solution that provides valuable insights into employee communication. It allows managers to understand how employees use existing collaboration tools and provides insights to make data-driven decisions and design a workplace that supports seamless communication and collaboration.

Monica was one of 36 business leaders in a variety of verticals asked to share their insight on key tools to enable collaboration. “Asana is one of the best collaboration tools that we use on a regular basis," Monica explained. Asana is a project management tool that allows for easy visual tracking to ensure consistency and accountability in collaborative projects. At Chargebacks911, we use Asana extensively to track inter- and intra-team projects.

Monica alludes to the fact that Asana has been especially helpful in the wake of the pandemic. "As many employees have been working remotely, it has helped us stay organized on joint projects. It also keeps track of our own tasks and holds us all accountable to one another," she says. "Asana provides me with oversight of ongoing responsibilities and keeps me in the loop so that I’m in a position to offer extra support or guidance whenever it’s needed."

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