Chargebacks911® COO Quoted in Fintech TimesMonica Eaton-Cardone: “Being ‘Good’ Can Also Be Commercial”

August 11, 2022 | 2 min read

Chargebacks911® COO Quoted in Fintech Times

In a Nutshell

Chargebacks911 COO and Co-Founder Monica Eaton-Cardone was recently quoted in a Fintech Times article that begs the question: can fintech be commercially successful and remain objectively “good?”

The Fintech Times has been focusing on what sets “fintech for good” companies apart and what this means for people around the world. So far this month, they’ve conducted several surveys to inquire how companies can be commercial and profitable at the same time. The resounding opinion, as noted in their latest feature: without the ability to appeal to customers and make a profit, it is much harder for a “fintech for good” to exist.

The Fintech Times is a bimonthly publication exploring the explosive world of financial technology. They blend first-hand insight, opinions, and expertise with observational journalism to provide a balanced and comprehensive perspective of this rapidly evolving industry.

Monica Eaton-Cardone was asked to weigh in on this issue, and share her expertise as a fintech professional. “We need to stop acting as though being ‘good’ and being ‘commercial’ are mutually exclusive,” she says. “Instead, we need to recognize that fintech is more of a balancing act.”

The piece asks the question: what’s the point of building a company that’s ecologically sustainable if it’s not fiscally sustainable? It’s more about gauging trade-offs and determining which trade-offs are worth it. What actions will ultimately benefit the most people in the end?

“Basically, we need to flip the script,” Monica continues. “We’re accustomed to seeing things only from one perspective, whether that’s from the boardroom, or from the total outsider. We need to examine every situation holistically, consider every available viewpoint, and make them equal parts of the equation.”

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