Chargebacks911® COO Quoted in CMSWire

Monica Eaton-Cardone Offers Insight on New Digital Workplace Technologies

Chargebacks911 COO Monica Eaton-Cardone is an expert in new and developing digital technologies. She recently spoke with David Roe of CMSWire for a feature touching on new business technologies, and the opportunities and challenges involved.

It pays to be an innovator, but embracing new technologies can be risky. This is especially true when you’re on the forefront of your industry. As explained in the piece, adopting new tools and technologies demands careful planning; even then, you can expect to see some issues arise from time to time.

“Often, it requires a few tweaks and iterations before your interface is seamless and fluid, so it might take a little bit of trial-and-error,” Monica explains in the post. “Ideally, you want to test and troubleshoot well before your go 'live' with the new tech.”

Remember, though: there is an opportunity cost to be paid for missing out on innovation. While you face less immediate risk, you open the door for competitors to leverage an advantage over yourself.

So, what’s the solution? As explained in the post, applying the data management principles we already know to knowledge stored in the collaboration software could be the solution.